Conflict is a part of life. In fact, a certain amount of conflict is inevitable in any close relationship; with a spouse, children, siblings, friends, residents, or co-workers. As a resident in an apartment complex, you were likely warned about the dangers of conflict, either from the other residents or from a building management company. But it is impossible to avoid conflict entirely. If you live in a building with a lot of residents, you will have to deal with conflict sooner or later. The trick is knowing how to deal with conflict constructively and peacefully so that your problem doesn’t fester and grow until it is unsolvable.
In this article, we will consider some steps to mitigate the issues or conflict.
Stay Calm
Resident conflict is inevitable, and when it inevitably happens, it is tempting to just let it escalate. But before you act, ask yourself these questions: Will expressing my anger make me feel better? Will it improve the situation? Will it hurt someone I care about? For instance, if your neighbor’s dog is barking, you might feel tempted to bang on the wall. But this is just going to enrage your neighbor, who might decide to return the favor and start pounding on your wall. Instead, ask yourself, “How can I handle this situation without harming anyone?” and then look for a way to de-escalate the situation.
Hear Them Out
The best way to resolve a conflict is to figure out what people want and try to give it to them. When the people involved are at odds, you need to listen to them and try to understand the core of what they are fighting for. If you have a goal and you have different types of people in your life, you need to work for compromise. Compromise is the best solution to the conflict because it gives everyone something they want and leaves no one feeling angry or frustrated at the end.
Find a Solution
Once you have looped in all necessary details, now it is your responsibility to figure out a solution. If the situation worsens, you may need to issue new rules.
Prevention is Better Than Cure
It is very important to carefully screen residents before they sign a lease. This will help to weed out the troublemakers. If this does not work then you can prevent problems by setting clear expectations with residents in the lease contract before they move into the property.
To know more on how to keep peace and resolve conflicts among residents, attend the Compliance Prime webinar.
