About The Event
75% of people who leave their jobs do so because of another person. 68% of customers stop doing business with any given business due to perceived disinterest/rudeness by staff. AND Now add the Virus!
Conflict is a four billion dollar a year challenge! More than 20 million cases a year-end up before a judge. Join this session with top industry expert Anne Sadovsky, who will demonstrate how real-life situations require critical thinking and prudent decision-making.
- Why is conflict resolution so important?
- why can’t we get along?
- The Likeability Factor
- Understand People at Their Worst
- Getting from conflict to resolution
- How we are evaluated by our residents and team members
- You will become more likable and a peacemaker, not only to others but to yourself.
- Loss of productivity, emotional unrest, loss of relationships
- You will learn usable techniques and how to calm people during these trying times.
- Improve your communication/people skills and keep the peace.
- It is also a matter of your safety.
Who Should Attend
- Management Company Executives
- Regional Supervisors
- On site Property Managers and Assistants
- Leasing Team
- Maintenance Techs
Industries: Construction & Housing, Affordable Housing
Anne Sadovsky has been in the apartment industry five decades and is a former V P of Marketing and Education for Lincoln Property Company. Her credentials include NAAEI Advanced Facilitator, CAM, and CAPS. She is a contributing writer for many publications, had earned a Texas Real Estate license and certified Speaking credentials from the National Speakers Association. She was named one of the top trainers in the industry by MultiHousing News and both the Brainstorming Conference and the Apartment Association of Greater Dallas have honored Anne with Legends Awards. Anne has chaired and served on many education committees for major conferences. She has coauthored several books and has flown over three million miles sharing her knowledge and wit, and her success story has been featured in many national magazines including Money, Texas Business and Ladies Home Journal. Anne is multifaceted, offers many topics, shares skills and tools that are life changing, common sense, high energy, fun but no nonsense. Anne lives in Dallas with her favorite husband, two funny Chiweinies and two very talkative parrots.
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