About The Event
The maintenance team is the most visible staff at your apartment community and interacts with your residents – and prospects – on a daily basis. Are your maintenance professionals trained to effectively and appropriately answer the most common questions asked by those residents and prospects? To ensure fair housing compliance, it is essential that everyone on the maintenance team is able to respond to the most commonly asked questions with a fair housing friendly answer!
- A general overview of fair housing compliance requirements
- How to answer the following questions:
- Why can’t I do favors?
- Why can’t I help residents with personal tasks?
- Why can’t I do “side jobs” for residents?
- Why does my neighbor have an animal on this no-pet community?
- Why does my neighbor have a reserved parking space?
- What kind of people live here?
- Is this place safe?
- Do you have any two bedrooms?
- Ensure awareness of current Fair Housing requirements and suggested strategies for effective compliance.
- Learn how to effectively answer the most commonly asked questions heard by maintenance professionals.
- Understand special considerations required for the effective practice of fair housing by maintenance staff.
Who Will Benefit: Community Manager/Director, Leasing Manager, Leasing Professional, Maintenance Supervisor
Bonus Handout: We will provide a PDF workbook with content and links to useful resources including access to HUD/DOJ guidance memos.
Industries: Construction & Housing, Affordable Housing
Doug Chasick, “The Apartment Doctor”, is the President of the Fair Housing Institute, Inc. With 43 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property, and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “FHS 201: Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida and Georgia, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education (ACE) award and the Legends of the Industry award from Multifamily Professional.
Also, please check your junk mail or spam folder for email@example.com or firstname.lastname@example.org. If you are still unable to find it, contact our Customer Service at (888) 527-3477, 8:00am-4:30pm EST Monday-Friday, for a new one.
For that, login to your user account. Go to Orders > Webinar. You will see a “Attendees” button. Click on that, it will go to Add Attendee page. There you can add Attendee details. Once you have added the details, you will be taken to Attendee Listing page, where you can see “Certificate Download” button to download certificate.
After you have purchased a recording, login to user account. Go to Orders->Recording tab. There you will find a Download link. Click on that to download the video.
Once you have purchased a On-demand video, login to user account. Go to Orders->On-demand tab. You will find a Watch Now button. Click Watch Now button to watch the video.
Access Unlimited Webinars
Why You Should Subscribe?
Unlimited Live and On-Demand Courses
Attend any of our live webinars, more than 100 every year and all previously recorded webinars in On-Demand format related to HR, Payroll, Affordable Housing, Construction Law Management, Microsoft Office and Performance Management Office.
Unlimited SHRM and HRCI Credits
All our HR related programs are pre-approved for HRCI and SHRM credits, for which you don't have to pay anything.
Free Access to Course Materials
Each program comes with Additional Course Materials, which you can download and read anytime.
If you have a group, we offer good discounts on group membership.
Call Now At