Recorded Webinar

One Dog, Two Dogs, Three Dogs, Peacock? Assistive Animals and You!

Duration: 60 minutes Speaker: Doug Chasick

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Available On-Demand. Watch the webinar recording multiple times for 30 days.
$189
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PDF transcript of webinar with handouts will be emailed. Available in 7-10 business days, after Live Event. Never Expires.
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Recording With License to Share
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ABOUT THE EVENT

Considering the fact we’ve been living with the Fair Housing Act for 56 years, and the Fair Housing Amendments Act for 36 years, there is still way too much confusion about what exactly is a “Assistive Animal” and how to evaluate a request from someone who wants one.

Good news, bad news time: Good news is that HUD released a detailed, plain language guidance document a few years ago that walks us step by step on the why, what and how-to about all things assistive animals. Bad news is that either most people haven’t read it or they just don’t follow it. 

Join us for a very fast-paced, very fact-filled session on all things assistance animals and the answer to the question, “What can three cats do that one cat can’t?”

Areas Covered

  • Our compliance obligations and requirements
  • Types of Assistive Animals
  • Household animals and exotic animals
  • Definitions
  • Special treatment
  • Managing and assessing the request
  • What can we ask?
  • Multiple animals
  • Verification
  • Reliable sources
  • Summary of Best Practices 

Learning Objectives

  • Examine the difference between assistive animals and pets
  • Learn what kind of accommodations we may need to approve.
  • Learn how to differentiate between a service animal and a support animal.
  • Learn what questions and inquiries may be made regarding the disability and the animal.
  • Learn what types of verification and documentation may be required by the manager/owner.
  • Learn what animals may and may not be allowed as service and/or support animals.
  • Learn how to manage requests for multiple animals.

Who Should Attend

  • Leasing Manager/Director.
  • Community Manager/Director.
  • Multi-site Manager (Area, Regional).
  • Training and HR Professionals.

Handouts & Reference Material

A PDF copy of the presentation will be available for download.
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Doug Chasick

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.

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The instructor was very detailed on the questions to ask, and the difference between what's reasonable and what's not reasonable.


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Gave samples and took their time to explain everything to the point


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The presenter is knowledgeable about the topic and makes the webinar interesting

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