Application Content, Processing and Rejections at HUD Properties

This one-hour training provides a comprehensive, HUD compliant walkthrough of the application and rejection process in HUD Multifamily housing. Participants learn the required contents of pre-applications and full applications, how applications interact with waiting lists, and how to ensure consistency with the Tenant Selection Plan and other governing documents. The session addresses common compliance errors and Management and Occupancy Review findings related to applications, screenings, and rejections. It also explains proper screening versus eligibility determinations, reasonable accommodation obligations, and appeal requirements. The training incorporates current guidance and highlights upcoming changes related to HOTMA while clearly explaining what should and should not be implemented yet.

Why You Should Attend

If you touch applications, waiting lists, screenings, or rejection letters, this training is compliance armor. Attendees will leave with a clear understanding of what HUD actually requires, what auditors regularly cite as findings, and how to fix weak spots before they turn into MOR deficiencies. The session demystifies gray areas where owners have discretion and highlights where discretion ends. It also helps staff avoid fair housing pitfalls and documentation errors that create liability. In short, this is how you stop preventable findings from walking in the front door with the application.

Speaker(s)

Rhanda McKown

Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands. Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals. Her background in HUD funded multifamily affordable housing subsidy programs is extensive, with a specialization in properties that follow HUD Handbook 4350.3 for occupancy guidelines. In addition to her technical expertise, Rhanda has a strong track record in building and coordinating educational programs focused on affordable housing. She has also served as the Director of the Affordable Housing Study Commission for Florida, where she played a key role in understanding and reporting on affordable housing policy and statistics in the state. Rhanda’s experience also includes managing the records retention program for a state housing finance agency (HFA), where she was instrumental in developing the agency’s records retention strategy and served as a liaison for the OnBase© software system.

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