Application Content, Processing and Rejections at HUD Properties

Duration: 60 minutes

Speaker: Rhanda McKown

Available On-Demand

PURCHASE OPTIONS

Individual Purchase Options
On-Demand Available On-Demand. Watch the webinar recording multiple times for 180 days.	$199
Transcript (PDF) PDF transcript of webinar with handouts will be emailed. Available in 7-10 business days, after Live Event. Never Expires.	$179

ABOUT THE EVENT

This one-hour training provides a comprehensive, HUD compliant walkthrough of the application and rejection process in HUD Multifamily housing. Participants learn the required contents of pre-applications and full applications, how applications interact with waiting lists, and how to ensure consistency with the Tenant Selection Plan and other governing documents. The session addresses common compliance errors and Management and Occupancy Review findings related to applications, screenings, and rejections. It also explains proper screening versus eligibility determinations, reasonable accommodation obligations, and appeal requirements. The training incorporates current guidance and highlights upcoming changes related to HOTMA while clearly explaining what should and should not be implemented yet.

Why You Should Attend

If you touch applications, waiting lists, screenings, or rejection letters, this training is compliance armor. Attendees will leave with a clear understanding of what HUD actually requires, what auditors regularly cite as findings, and how to fix weak spots before they turn into MOR deficiencies. The session demystifies gray areas where owners have discretion and highlights where discretion ends. It also helps staff avoid fair housing pitfalls and documentation errors that create liability. In short, this is how you stop preventable findings from walking in the front door with the application.

Areas Covered

Distinguish between pre applications and full applications and apply correct waiting list date and time procedure
Identify all required application contents and supporting documents needed to determine eligibility under HUD Multifamily programs
Align application questions with the Tenant Selection Plan, screening criteria, and waiting list documentation to ensure consistency
Differentiate eligibility determinations from suitability screenings and apply each correctly and in the proper sequence
Properly issue rejections and appeals using HUD required notices, timelines, VAWA forms, and reasonable accommodation language
Recognize common MOR findings related to applications, screenings, and rejections and implement practical strategies to avoid them

Who Should Attend

HUD Multifamily Funded Properties: Any staff involved with developing applications, application packets and staff involved with application intake and rejection procedures.

Property Managers
Assistant Property Managers
Occupancy Specialists
Compliance Specialists
Leasing Agents and Intake Staff
Affordable Housing Directors
Asset Managers
Regional Managers
Housing Coordinators
HUD Multifamily Compliance Staff

Speaker(s)

Rhanda McKown

Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands. Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals. Her background in HUD funded multifamily affordable housing subsidy programs is extensive, with a specialization in properties that follow HUD Handbook 4350.3 for occupancy guidelines. In addition to her technical expertise, Rhanda has a strong track record in building and coordinating educational programs focused on affordable housing. She has also served as the Director of the Affordable Housing Study Commission for Florida, where she played a key role in understanding and reporting on affordable housing policy and statistics in the state. Rhanda’s experience also includes managing the records retention program for a state housing finance agency (HFA), where she was instrumental in developing the agency’s records retention strategy and served as a liaison for the OnBase© software system.

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Industries: Construction & Housing, Affordable Housing, Construction Law

Testimonials

What people are saying about us

Cristina

Client

The instructor is very professional and available for the attending students.

Monica

Client

The knowledge that the presenter shared. Her enthusiasm was awesome!

David

Client

The instructor's ability to explain different findings and her ability to relate to them. Her knowledge and experience are game-changer and will help us keep a high score.