Develop People Intelligence: Is Your Communication Style as Effective as It Could Be? Here’s How to Find Out!

Oct 29	01:00 PM ET / 12:00 PM CT / 11:00 AM MT / 10:00 AM PT
	Duration: 60 minutes	Speaker: Marcia Zidle

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Individual Purchase Options
Webinar Live webinar access with handouts. Access notification 48 hrs before Event via email.	$179
Recording Download link will be emailed for single user access with handouts. Available in 3-5 business days, after Live Event. Never Expires.	$199
Transcript (PDF) PDF transcript of webinar with handouts will be emailed. Available in 7-10 business days, after Live Event. Never Expires.	$169
Webinar + Recording Live webinar access with handouts. Access notification 48 hrs before Event via email.	$289
Webinar + Recording + Transcript Live webinar access with handouts. Access notification 48 hrs before Event via email.	$329

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Up to 5 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$699	Select
Up to 10 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$1099	Select
Up to 15 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$1599	Select
Up to 20 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$2099	Select
Recording With License to Share Download link will be emailed with a license to share within the organization. Available in 3-5 business days, after Live Event. Never Expires.	$599	Select

ABOUT THE EVENT

Organizations that underestimate the importance of effective communication during times of change and uncertainty often suffer significant consequences in terms of lower employee engagement and productivity as well as lower customer loyalty and retention.

That’s because many of the problems in the workplace comes down to understanding and then dealing with different communication styles. Not only are your managers, supervisors and staff wasting their time with all the clarifying back-and-forth, but it often leads to people feeling upset, angry, and overwhelmed. So how do we try and sort through the mess of workplace communication?
Effective communication skills start with an understanding of one’s own personal style. “What’s My Communication Style” provides insight into our everyday communications with others. This tool is appropriate for individuals and teams at all levels in the organization. Attendees will learn to identify their preference for one of the four communication styles as well as how to "flex" their style to work more effectively with their boss, team, peers, and others.
This webinar provides practical communication tips for team leaders, managers, supervisors as well and their employees to reduce workplace boodt productivity, and build better relationships with their staff, customers and other stakeholders.

Areas Covered

Whether managing others, working in a cross-functional project team, selling products and services, or providing client support, excellent communication skills are crucial for all employees at any level within any organization. Effective communication can make a significant difference as you engage your staff or team, build client relationships, deliver change or deal with a crisis.

More and more, your success as a leader, manager or independent contributor comes down to your ability to communicate in a way that’s clear, concise, and understood by everyone. This isn’t easy. But, by understanding your own communication style and those of the people around us, you will get invaluable clarity into how to be heard, as well as how to hear what everyone else is saying. The more you’re able to speak the same language, the easier everything becomes.

This webinar will provide you with practical tools to help you identify your dominant communication style, and even your back up one, when under stress. It will cover the behaviors associated with your style; your strengths and vulnerabilities; your value to the organization; as well as specific tips on how to be more effective in your communication with others who have different styles.

The benefits of knowing your communication style and knowing how to manage others' communication styles will lead to reduced conflict, improved teamwork, and increased productivity.

Learning Objectives

During this highly informative webinar, you will learn how to utilize communication styles to better connect and influence others, especially during these uncertain and changing times. The learning objectives are:

Be skilled on how to “speed read” a person’s communication style
Review four communication styles, their strengths, and weaknesses
Identify your own communication style and how to leverage it more effectively
Increase your insight into other styles and how our differences can affect outcomes
Understand how to “flex” your style to work better with people with different styles
Apply a simple three-step system to becoming more versatile in all your communications
Learn how different styles react in stress and how to respond to maintain good working relations.

Who Should Attend

CEO’s, COO’s, VP of Human Resources, Chief Learning Officer, Directors, Project Managers, Staff & Operation Managers and Supervisors, Team Leaders, Human Resources Professionals. Managers and Supervisors, Talent Management Professionals, Team Leaders, Independent Contributors.

Handouts & Reference Material

Are You a Good Communicator Quick Quiz

Speaker(s)

Marcia Zidle

Marcia Zidle, the Smart Moves Coach, is a board-certified executive and career coach, business management consultant and keynote speaker, with over 25 years of management, business consulting and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits. She has expertise in strategy and alignment; executive and team leadership development; social and emotional intelligence; employee engagement and innovation; career and organization change management; employee relations and talent management. Marcia has been selected one of LinkedIn Profinder’s top coaches for the past 7 years. Check out her 200 + LinkedIn articles she’s authored on Leadership, Management and Human Resources topics that have facilitated organizations to leverage their leadership and human capital assets generating greater effectiveness and profitability. Marcia’s claim to fame is as a world traveler having a multi-cultural spirit and perspective. She has lived as an expatriate with her family in Scandinavia and Australia. In fact, one of her children is an "Aussie". She’s traveled to over 30 countries throughout Europe, Middle East, Far East, and the South Pacific.

CEUs

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

Credits: 1.0

Compliance Prime is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org

Credits: 1.0

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