What happens when, despite your best efforts, the dreaded certified letter from HUD appears in your mailbox alleging a act of fair housing non-compliance? What should you do? By when? How? Do you need legal counsel? We’ll take a look at these questions – and your questions – in this detailed overview of the complaint process and how to minimize the possibility of receiving that letter.
Areas Covered
Learning Objective
Who Should Attend
Community Manager/Director, Multi-site Manager (Area, Regional), Training Professionals, Executives.
Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.
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