According to the most recent National Multi Housing Council shows collections of only 76% for the month of January, 2021. Moody’s Analytics estimates that “nearly 12 million renters will owe an average of $5,850 in back rent and utilities by January of 2021 for a total of more than $70 billion.”

The federal eviction moratorium has just been extended to the end of March and the state of California is close to making a deal to extend the state moratorium through June of this year. Even if the most generous federal relief programs are enacted, the number of evictions filed once the moratoriums expire will be enormous – as will the potential for fair housing violations. How will you ensure compliance?

Areas Covered

• What are your options under the various eviction moratoriums? This session will share current industry best practices.
• What steps can you take to minimize being named in a fair housing complaint or lawsuit as a result of your collection and/or eviction activities? We’ll share a number of things to do – and to avoid.
• What specific policies and procedures should you have in place prior to commencing collection and eviction activities? We’ll share specific policies and procedures that can be adopted.
• How to conduct collection and eviction activities in a manner designed to minimize the possibility of being named in a fair housing complaint or lawsuit.
• The importance of consistency and documentation in the eviction and collection process.
• How to minimize the possibility of being accused of retaliatory eviction.
• What steps you must take to assist residents obtaining assistance

Handouts: A curated PDF document containing links to the most up-to-date information from HUD, CDC and industry groups as well as fair housing advocacy groups as well as some sample policies and procedures.

Who Should Attend

Anyone in the multifamily rental industry who has direct or indirect responsibility for collections and evictions: Vice President, General Manager, Regional VP, Regional/Area Manager/Supervisor, Property Manager/Supervisor, and Community Manager/Director.

Speaker(s)

Doug Chasick

Doug Chasick, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 45 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “FHS 201: Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award and the Legends of the Industry award from Multifamily Professional.

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