About The Event
No specific case law. No real precedents. No established best practices. No policy manual. Welcome to the brave new COVID-19 world of fair housing compliance, where we are one step away from making up best practices on the fly, in real-time!
In this whirlwind of change, there is one constant: the need to comply with Fair Housing! This session will look at some of the most often asked questions about COVID 19 in the areas of Privacy; Safety of Employees, Residents and Prospects; Communications; Managing Resident Maintenance Requests and Preventive Maintenance Programs; Managing Common and Amenity Areas and Traffic Flow and working with various government agencies.
The following areas will be explored and strategies suggested:
- Is COVID-19 a disability or an illness – or both?
- If it is an illness, what accommodation requests can I expect?
- Can I – should I – inquire about staff, resident and vendor health status and what are my reporting responsibilities?
- Late rental payments, payment plans and evictions
- Can I limit access to – or close – common areas & amenities?
- How to manage maintenance requests, preventive maintenance, interactions with vendors and contractors?
- How to comply with government directives and requests
- Tours, inspections, renewals, managing traffic.
- Time for questions – lots of questions!
Handout: A curated PDF file of the most recent guidance documents from HUD, IREM, NAA, and any other agencies, law firms or associations who have issued guidance relevant to the multifamily industry.
Who Should Attend
Anyone in the multifamily rental or for-sale industry, especially professionals with less than one year of real estate experience: Regional VP, Regional/Area Manager/Supervisor, Property Manager/Supervisor, Community Manager/Director, Leasing Manager, Leasing Professional, Maintenance Supervisor
Industries: Construction & Housing, Affordable Housing
Subjects: Fair Housing, CORONAVIRUS
Doug Chasick, “The Apartment Doctor”, and former President of The Fair Housing Institute, has more than 45 years of investment real estate experience, and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. Doug was awarded his Certified Property Manager designation in 1979 and was a member of the Institute of Real Estate Management National Faculty for eight years. He is a Senior Instructor member of the National Apartment Association Education Institute Faculty and leads the Advanced Facilitator Training workshop. A licensed Real Estate Broker in Florida, he is also a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia and the recipient of the NAAEI Apartment Career & Education (ACE) award.
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