What Really Happened? Conducting Effective Discrimination Investigations
Jul 14 |
01:00 PM ET / 12:00 PM CT / 11:00 AM MT / 10:00 AM PT | |
| Duration: 60 minutes | Speaker: Melissa Fleischer, Esq | |
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ABOUT THE EVENT
Workplace discrimination complaints are not slowing down - they're increasing, and the cost of mishandling them has never been higher. The U.S. Equal Employment Opportunity Commission (EEOC) processed more than 88,000 new discrimination charges and resolved over 90,000 charges in FY 2025 alone, while securing hundreds of millions of dollars in monetary relief for employees. Recent high-profile discrimination and retaliation verdicts have also resulted in multi-million-dollar awards against employers and even prominent HR organizations, underscoring the serious consequences of flawed investigations.
At the same time, the legal landscape continues to evolve, with changing EEOC enforcement priorities and increased scrutiny of workplace discrimination, retaliation, harassment, and DEI-related employment decisions. Employers that fail to investigate complaints promptly, thoroughly, and fairly face significant risks, including litigation, regulatory action, reputational damage, employee turnover, and costly settlements.
When a discrimination or harassment complaint lands on your desk, do you know exactly what to do next?
This practical webinar will provide a step-by-step guide to conducting legally compliant, thorough, and defensible workplace investigations. Participants will learn how to gather facts, interview witnesses effectively, navigate sensitive privacy concerns, address "he said-she said" scenarios, and prepare investigative reports that can withstand management scrutiny and potential litigation.
Whether you're handling allegations of discrimination, harassment, or retaliation, this program will equip you with the practical skills and confidence needed to conduct fair, objective, and legally sound investigations.
Learning Objectives
- Legal pitfalls to avoid when conducting workplace discrimination investigations
- How to properly plan and conduct discrimination investigations
- Privacy issues and cases involving employees' reasonable expectation of privacy
- Preparing clear, comprehensive, and defensible investigative reports
- Best practices for interviewing complainants, respondents, and witnesses
- Lessons learned from costly cases involving flawed investigations
- Strategies for handling "he said-she said" allegations
- Tips for presenting investigative findings to upper management
- Preparing for litigation and testifying about your investigation and report in court
Who Should Attend
- Human resources professionals at all levels
- Business executives and organizational leaders
- Department managers and supervisors
- Internal security and compliance personnel
- In-house and outside legal counsel
Melissa Fleischer, Esq
Melissa Fleischer, Esq., is a sought-after employment law attorney and HR advisor, having utilized her 20 years of law practice experience specializing in employment discrimination litigation to form HR Learning Center LLC, an HR consulting firm that specializes in providing workplace solutions to employers on a wide range of legal and human resource management issues. Ms. Fleischer provides preventative counseling and proactive training on a wide-range of employment law issues to help employers achieve legal compliance and reduce litigation costs, Ms. Fleischer is a management-side employment attorney and is nationally recognized as an expert in her field. Ms. Fleischer has successfully represented numerous clients in employment discrimination litigation as well as providing preventive counseling and training on workplace issues. Ms Fleischer was previously associated with Epstein Becker & Green in NYC.
Through HR Learning Center, Ms. Fleischer provides on-site training seminars and on-line training webinars and consulting on a wide range of workplace and human resource issues including sexual harassment, disabilities, diversity, discrimination, workplace violence, employee use of social media, job descriptions, employee handbooks, workplace investigations, FLSA misclassification and independent contractor status, information privacy and security, and HR records management. She also offers compliance training on the major employment laws, including Title VII of the Civil Rights Act of 1964, the Family and Medical Leave Act, Americans with Disabilities Act, Fair Labor Standards Act, including exempt and non-exempt worker classifications and the National Labor Relations Act. She presents seminars, leads webinars and workshops, and is a frequent lecturer on these and other HR management and legal topics.
Ms. Fleischer served as a chapter editor for the Family and Medical Leave Act Treatise, published by the Bureau of National Affairs. She also served as an Editor for HRExpert, an on-line legal resource for attorneys and HR Professionals. Ms. Fleischer is an adjunct faculty member with the Professional Development Center at SUNY/Westchester Community College in Valhalla, New York. She is a member of the Society for Human Resource Management (SHRM). Ms. Fleischer earned her J.D. degree from The George Washington University Law School in Washington, D.C., and her B.A., cum laude, from New York University.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
Credits: 1.0
Compliance Prime is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org
Credits: 1.0
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