Beyond the Bite: Practical Bed Bug Solutions for Multifamily Professionals

Sep 11	01:00 PM ET / 12:00 PM CT / 11:00 AM MT / 10:00 AM PT
	Duration: 60 minutes	Speaker: Doug Chasick

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Individual Purchase Options
Webinar Live webinar access with handouts. Access notification 48 hrs before Event via email.	$189
Recording Download link will be emailed for single user access with handouts. Available in 3-5 business days, after Live Event. Never Expires.	$219
Transcript (PDF) PDF transcript of webinar with handouts will be emailed. Available in 7-10 business days, after Live Event. Never Expires.	$179
Webinar + Recording Live webinar access with handouts. Access notification 48 hrs before Event via email.	$299
Webinar + Recording + Transcript Live webinar access with handouts. Access notification 48 hrs before Event via email.	$349

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Up to 5 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$799	Select
Up to 10 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$1299	Select
Up to 15 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$1799	Select
Up to 20 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$2299	Select
Recording With License to Share Download link will be emailed with a license to share within the organization. Available in 3-5 business days, after Live Event. Never Expires.	$899	Select

ABOUT THE EVENT

Although it seems we’re squarely in the 21st century, managing algorithms, artificial intelligence, the latest in hardware and figuring out how to provide fatter internet pipes, some aspects of multifamily management have remained the same since our industry was born and they have nothing to do with technology.

As a multifamily professional, one of our top priorities is maintaining a clean, safe, and welcoming environment for our residents. However, when it comes to bed bugs, the challenge becomes even more complex. These tiny pests are not only a nuisance but can also damage your reputation and tenant satisfaction if not managed properly.

Bed bugs are notorious for their resilience and adaptability, making them a difficult pest to eradicate. This webinar will provide you with actionable insights and practical strategies that will empower you to handle these pesky intruders effectively. Whether you’re dealing with an ongoing infestation or aiming to prevent one, this session is tailored to address your unique challenges and concerns, and to satisfy the requirements of HUD’s guidelines on addressing infestations.

Areas Covered

Life Cycle and Behavior: Gain a thorough understanding of bed bugs’ life cycle, habits, and preferred hiding spots. Knowledge is power, and recognizing these factors will enhance your ability to manage and prevent infestations.
Identification Tips: Learn how to identify bed bugs and their signs early on.
Implementing Effective Prevention Strategies
Routine Inspections: Discover best practices for conducting regular inspections and the signs to look for.
Tenant Education: Understand how to educate and involve your tenants in bed bug prevention.
Maintenance Protocols: Learn the importance of maintaining a bed bug-free environment through proper cleaning and maintenance protocols.
Managing Infestations: From Detection to Eradication
Initial Response: Understand the critical steps to take immediately after discovering a bed bug infestation.
Treatment Options: Explore various treatment methods, including chemical and non-chemical approaches.
Working with Professionals: Discover how to effectively collaborate with pest control professionals and ensure that treatments are thorough and effective.
Handling Tenant Communication and Concerns
Clear Communication: Learn how to communicate with tenants about bed bug issues professionally and empathetically.
Documentation and Follow-Up: Understand the importance of documenting incidents and follow-ups to ensure that all issues are addressed and resolved satisfactorily.
Building a Long-Term Bed Bug Management Plan
Creating Policies: Develop and implement effective bed bug policies for your apartment community.
Ongoing Monitoring: Learn how to establish a system for continuous monitoring and reassessment of your bed bug management strategies to ensure long-term success.

Learning Objectives

Recognize early signs of bed bug infestations in apartment units and common areas to enable prompt response.
Understand bed bug biology and behavior to better predict infestation patterns and hiding places.
Differentiate between effective and ineffective treatment methods, including common DIY approaches that may cause infestations to spread.
Identify high-risk scenarios and units that are more prone to infestations due to occupant behavior or building layout.
Learn how to communicate effectively with residents about bed bug issues, minimizing panic while encouraging cooperation.
Evaluate professional pest control options, including heat treatments, chemical applications, and integrated pest management (IPM) strategies.
Establish proactive inspection and monitoring routines using tools like interceptors, encasements, and scheduled visual inspections.
Develop a bed bug response protocol tailored to multifamily properties, including reporting, documentation, and follow-up procedures.
Review legal and regulatory responsibilities for apartment managers regarding pest control and tenant rights.
Apply cost-effective prevention and containment measures to reduce long-term pest control expenses and tenant turnover.

Who Should Attend

Community Manager/Director, Multi-site Manager (Area, Regional), Leasing Managers, Maintenance Managers/Supervisors/Technicians, Training and Compliance Professionals.

Handouts & Reference Material

A PDF copy of the presentation will be available for download.

Speaker(s)

Doug Chasick

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.

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