As the saying goes, “Better late than never”.  On January 28,2020, the U.S. Department of Housing and Urban Development (HUD)  Office of Fair Housing and Equal Opportunity (FHEO) released Notice FHEO-2020-01,

sometimes referred to as the “Assistance Animals Notice.” The Notice includes two attachments. The first, “Assessing a Person’s Request to Have an Animal as a Reasonable

Accommodation Under the Fair Housing Act,” recommends a set of best practices for complying with the Fair Housing Act (FHA) when assessing a person with a disability’s accommodation requests involving animals in housing.

Areas Covered

1. New definitions
2. Types of accommodations
3. Managing and assessing  the request
4. Assistive Animals
5. Disabilities
6. The Nexus
7. Documentation & Verification
8. Summary of Best Practices

Learning Objectives

1. Learn the difference between assistive animals and pets
2. Learn what kind of accommodations we may need to approve.
3. Learn how to differentiate between a service animal and a support animal.
4. Learn what questions and inquiries may be made regarding the disability and the animal.
5. Learn what types of verification and documentation may be required by the manager/owner.
6. Learn what animals may and may not be allowed as service and/or support animals.

Handouts: Participants will be provided a summary of the new guidance, a copy of the guidance memo and any related materials available by the date of the presentation.

Who Should Attend

Anyone in the multifamily rental or for-sale industry, especially professionals with less than one year of real estate experience: Regional VP, Regional/Area Manager/Supervisor, Property Manager/Supervisor, Community Manager/Director, Leasing Manager, Leasing Professional, Maintenance Supervisor

Speaker(s)

Doug Chasick

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.

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