About The Event
Although disability is only one of the seven federally protected classes, disability-related complaints have accounted for almost half of all complaints filed for the past five consecutive years! The common theme in these complaints is the alleged refusal to allow a reasonable accommodation or modification. What exactly is “reasonable” – what criteria should we use when evaluating requests? What do HUD, DOJ and the courts say about our responsibilities and how to meet them? We’ll cover all that and more in this fast-moving informative session!
- Recent court decisions
- What are the Fair Housing Act requirements?
- Creating effective policies and workflow
- Suggested form language
- Resolution of request
- Ensure awareness of current Fair Housing guidance and court cases regarding reasonable accommodations and suggested strategies for effective compliance.
- Understand and apply the definition and concept of “reasonable” when evaluating requests for accommodations.
- Create policies, forms and workflows that support compliance.
- Learn how to determine what a “reliable source” is and what additional information may be requested for verification of the need for an accommodation.
Who Should Attend
Property Manager/Supervisor, Community Manager/Director, Leasing Manager, Leasing Professional, Maintenance Supervisor
Industries: Construction & Housing, Affordable Housing
Doug Chasick, “The Apartment Doctor”, and former President of The Fair Housing Institute, has more than 45 years of investment real estate experience, and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. Doug was awarded his Certified Property Manager designation in 1979 and was a member of the Institute of Real Estate Management National Faculty for eight years. He is a Senior Instructor member of the National Apartment Association Education Institute Faculty and leads the Advanced Facilitator Training workshop. A licensed Real Estate Broker in Florida, he is also a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia and the recipient of the NAAEI Apartment Career & Education (ACE) award.
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