Evolving Eviction Rules: Non-Payment Compliance Update

Non-payment eviction compliance continues to shift as housing providers deal with CARES Act notice requirements, HUD rules, court expectations, and changing administrative priorities.

This session reviews how the rules differ, where they overlap, and what owners and managers need to know before issuing notices or moving forward with enforcement. Real-world examples help participants understand practical compliance steps in today's uncertain environment.

Learning Objectives

• Identify when CARES Act and HUD non-payment notice requirements may apply.
• Explain how federal notice rules interact with lease enforcement and local eviction procedures.
• Recognize common mistakes that can derail a non-payment action.
• Use examples to apply notice timing and documentation requirements.
• Develop practical steps for managing non-payment compliance in a shifting regulatory environment.

Note: Course content is updated as applicable to reflect current federal and program guidance at the time of presentation.

Who Should Attend?

Owners, agents, managers, compliance staff, and supervisors handling non-payment notices and lease enforcement.

Speaker(s)

Gwen Volk

Gwen Volk has worked in the affordable housing industry since 1983. She has been president and CEO of a Midwest property management company and chief compliance officer over a Dallas firm’s national portfolio. She has a Master’s degree in Business and is a Certified Property Manager through the Institute of Real Estate Management. Gwen holds certifications as a National Affordable Housing Professional – Executive Level, Specialist in Housing Credit Management, Housing Credit Certified Professional, Certified Professional of Occupancy, and in Fair Housing Compliance and has been a servant leader in the AHMAs, NAHMA and IREM throughout her career. Gwen is a nationally recognized expert in the tax credit, bond, HOME, and Section 8 programs and enjoys helping agents, owners, and managers make sense of it all.

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