New Manager Essentials: From 'Uh-Oh' to 'I Got This'

Getting promoted is exciting. Becoming a successful manager is another challenge entirely.

The skills that made you a top performer won't automatically make you an effective leader. As a new manager, you're expected to lead former peers, make difficult decisions, coach employees, build trust, and deliver results—all while navigating responsibilities you've likely never faced before.

Unfortunately, many first-time managers receive little or no formal training. The result? Miscommunication, disengaged teams, unnecessary conflict, and costly management mistakes.

This practical, high-impact webinar is designed to help new managers avoid those pitfalls and build the confidence and leadership skills they need to succeed from day one.

Join renowned attorney, leadership consultant, and executive coach Don Phin as he shares proven strategies, practical tools, and real-world insights to help you confidently transition from individual contributor to respected leader. You'll learn how to earn credibility, inspire your team, navigate difficult conversations, and create a workplace where people perform at their best.

Whether you've recently been promoted or are preparing for your first leadership role, this program will give you the foundation every successful manager needs.

What You'll Learn

• Why becoming a manager is about more than a new title—and how to embrace the opportunity.
• How to successfully transition from co-worker to leader without losing trust or credibility.
• The mindset and habits that separate great managers from average ones.
• How to develop the emotional intelligence needed to lead with confidence and make better decisions.
• Practical techniques for hiring, coaching, and retaining great employees.
• How to build an engaged, accountable, and high-performing team.
• Strategies for motivating employees, handling difficult conversations, and creating a positive workplace culture.

What You'll Take Away

By the end of this webinar, you'll be able to:

• Step confidently into your new leadership role.
• Lead former peers with professionalism, fairness, and authority.
• Communicate more effectively and manage challenging conversations with confidence.
• Build stronger relationships based on trust, accountability, and respect.
• Improve employee engagement, productivity, and team performance.
• Make better leadership decisions using emotional intelligence and practical management strategies.
• Avoid the common mistakes that derail many first-time managers.

In addition, every attendee will receive Don Phin's Great Manager Workbook, Manager's Monthly Checklist, and Great Manager Poster—valuable resources you can immediately apply long after the webinar ends.

Speaker(s)

Don Phin, Esq.

Don Phin is a California employment law attorney. Since leaving his litigation practice more than twenty years ago, he has consulted with hundreds of companies to help improve their employment practices. He has presented in person over 600 times to CEOs, HR, and other executives on what works in leadership and employee relations. Don has written numerous books and built HRThatWorks, an online HR compliance and strategy program, used by 3,500 companies and sold to ThinkHR in 2014. In addition to consulting and speaking, Don does executive coaching, expert testimony, and workplace investigations. Streetwise from the Bronx (you can still hear the accent), Don moved to San Diego when he was 20 to work on a tuna boat and never came back. Today Don lives in sunny Coronado, California.

CEUs

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Credits: 1.0

Compliance Prime is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org

Credits: 1.0

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