Live Webinar

Verification Methods and Best Practices for HUD Properties

Sep
02
01:00 PM ET / 12:00 PM CT / 11:00 AM MT / 10:00 AM PT
Duration: 60 minutes Speaker: Rhanda McKown
Days
Hours
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ABOUT THE EVENT

Proper verification is the foundation of every compliant certification, yet it continues to be one of the most common sources of HUD findings, repayment obligations, and costly compliance errors. This webinar provides a comprehensive review of HUD Multifamily verification requirements before and after HOTMA, including the revised verification hierarchy, new self-certification opportunities, Safe Harbor verification, asset limitations, disability verification, EIV verification changes, and documentation standards. Participants will learn not only what must be verified, but also how to determine whether the documentation collected is sufficient to support eligibility, annual income, adjusted income, and rent calculations. Through practical examples and real-world scenarios, this session helps staff develop stronger file review skills while avoiding the verification mistakes that frequently result in Management and Occupancy Review findings. Whether you are preparing certifications, reviewing files, or supervising compliance operations, this training provides practical guidance that can immediately strengthen your property's compliance program.

Why You Should Attend

Verification mistakes continue to be one of the leading causes of HUD findings, repayment demands, and file deficiencies. HOTMA significantly changed verification requirements, expanded the use of self-certifications, introduced new verification options, and modified EIV procedures. If you are still following pre HOTMA practices, you may already be creating compliance issues without realizing it. This session will help you confidently navigate the new rules, strengthen your documentation, and reduce audit risk before your next MOR or file review. 
 
Areas Covered
  • Master HUD's verification requirements, verification hierarchy, and documentation standards before and after HOTMA implementation.
  • Learn how to properly verify income, assets, deductions, disability status, student status, and other eligibility factors while avoiding common compliance errors.
  • Understand HOTMA's changes to verification requirements, including streamlined asset verification, self certifications, Safe Harbor verification, EIV updates, and the revised verification hierarchy.
  • Review verification requirements for Social Security numbers, disability determinations, service and assistance animals, medical expenses, and reasonable accommodation requests.
  • Explore common Management and Occupancy Review findings involving verifications, calculations, file documentation, and annual and interim recertifications, along with practical strategies to prevent them.
  • Gain practical tools, resources, and best practices for improving file accuracy, strengthening documentation, and ensuring compliance with HUD Multifamily occupancy requirements. 

Who Should Attend

Industries:

  • HUD Multifamily Housing
  • Affordable Housing Management
  • Compliance Consulting Firms

Job Titles / Functions:

  • Property Managers
  • Assistant Property Managers
  • Regional Property Managers
  • Occupancy Specialists
  • Compliance Specialists
  • Certification Specialists
  • Leasing Professionals
  • Community Managers
  • Asset Managers
  • Owners and Management Agents
  • Corporate Compliance Staff
  • Housing Directors
  • Executive Directors of HUD Multifamily communities
  • Training Coordinators
  • Anyone responsible for occupancy, eligibility, rent calculations, compliance, or daily operations at HUD Multifamily funded properties 
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Rhanda McKown

Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands. Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals. Her background in HUD funded multifamily affordable housing subsidy programs is extensive, with a specialization in properties that follow HUD Handbook 4350.3 for occupancy guidelines. In addition to her technical expertise, Rhanda has a strong track record in building and coordinating educational programs focused on affordable housing. She has also served as the Director of the Affordable Housing Study Commission for Florida, where she played a key role in understanding and reporting on affordable housing policy and statistics in the state. Rhanda’s experience also includes managing the records retention program for a state housing finance agency (HFA), where she was instrumental in developing the agency’s records retention strategy and served as a liaison for the OnBase© software system.

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Maria

Client

The instructor was very detailed on the questions to ask, and the difference between what's reasonable and what's not reasonable.


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Speaker was very animated, which I found amusing and kept me engaged on a topic that could be quite boring.


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The presenter is knowledgeable about the topic and makes the webinar interesting


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Kathi is a great trainer. I was informed on all the things I need to look at when doing my walk through and preparing for the inspection.


Daniel

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I finally understand how the effective date of actions affects discrepancies.


Steve

Client

Learning the importance of REAC due to I am a new Property Manager this is very helpful.

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