HUD Verification Requirements: Best Practices & HOTMA Updates

Proper verification is the foundation of every compliant HUD certification, yet verification errors remain one of the leading causes of Management and Occupancy Review (MOR) findings, repayment obligations, and costly compliance issues.

This webinar provides a practical, comprehensive review of HUD Multifamily verification requirements before and after HOTMA implementation. You'll learn the updated verification hierarchy, expanded self-certification options, Safe Harbor income verification, revised EIV requirements, asset limitations, disability verification, and current documentation standards.

Beyond understanding what must be verified, you'll learn how to determine whether the documentation collected is sufficient to support eligibility, annual income, adjusted income, and rent calculations. Through real-world examples and common file review scenarios, you'll strengthen your ability to identify deficiencies, improve documentation, and avoid the verification mistakes that frequently result in MOR findings.

Whether you prepare certifications, review tenant files, or oversee compliance operations, this webinar will provide practical strategies you can implement immediately to strengthen your property's compliance program.

Why You Should Attend

Verification errors can lead to audit findings, repayment demands, delayed certifications, and unnecessary compliance risk. With HOTMA introducing significant changes to HUD's verification requirements—including expanded self-certifications, Safe Harbor verification, revised EIV procedures, and a new verification hierarchy - it's essential to ensure your verification practices are up to date.

Join this session to gain the knowledge and confidence needed to apply today's HUD requirements correctly, strengthen file documentation, and reduce compliance risk before your next MOR or file review.

Areas Covered

• Understand HUD's verification hierarchy and documentation requirements before and after HOTMA.
• Verify income, assets, deductions, disability status, student eligibility, and other household eligibility factors correctly.
• Apply HOTMA's new verification rules, including self-certifications, Safe Harbor verification, streamlined asset verification, revised EIV procedures, and updated documentation requirements.
• Review verification requirements for Social Security numbers, disability determinations, medical expenses, service and assistance animals, and reasonable accommodation requests.
• Identify common MOR findings involving verification, calculations, file documentation, annual recertifications, and interim recertifications—and learn how to prevent them.
• Discover practical best practices, tools, and resources to improve file accuracy and maintain HUD Multifamily compliance.

Who Should Attend

• Property Managers
• Assistant Property Managers
• Regional Property Managers
• Occupancy Specialists
• Compliance Specialists
• Certification Specialists
• Leasing Professionals
• Community Managers
• Asset Managers
• Owners and Management Agents
• Corporate Compliance Staff
• Housing Directors
• Executive Directors of HUD Multifamily Communities
• Training Coordinators
• Anyone responsible for occupancy, eligibility, income verification, rent calculations, or compliance at HUD Multifamily properties

Speaker(s)

Rhanda McKown

Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands. Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals. Her background in HUD funded multifamily affordable housing subsidy programs is extensive, with a specialization in properties that follow HUD Handbook 4350.3 for occupancy guidelines. In addition to her technical expertise, Rhanda has a strong track record in building and coordinating educational programs focused on affordable housing. She has also served as the Director of the Affordable Housing Study Commission for Florida, where she played a key role in understanding and reporting on affordable housing policy and statistics in the state. Rhanda’s experience also includes managing the records retention program for a state housing finance agency (HFA), where she was instrumental in developing the agency’s records retention strategy and served as a liaison for the OnBase© software system.

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