HUD Repayment Agreements: A Step-by-Step Compliance Playbook

Repayment agreements are one of the most error-prone—and high-risk—areas in HUD Multifamily compliance. When income is misreported or calculations are incorrect, the result is subsidy errors that must be corrected retroactively, often under scrutiny. This is not just about calculating what is owed - it requires a precise, defensible process involving investigation, tenant notification, documentation, certification corrections, and accurate voucher handling.

This practical, step-by-step session gives you a clear roadmap for handling repayment agreements the right way. You’ll learn when they are required, how to calculate them accurately, how to structure compliant agreements, and how to manage them from start to finish in alignment with HUD Handbook requirements and EIV findings. Just as importantly, you’ll learn how to strengthen your processes to prevent repayment situations before they happen.

Why You Should Attend

Repayment agreements sit at the intersection of compliance, financial risk, and tenant relations. Get them wrong, and you risk audit findings, repayment liabilities, MOR issues, and tenant disputes. Get them right, and you protect your property, your funding, and your credibility. This session will help you eliminate guesswork, avoid costly mistakes, and confidently manage even the most complex repayment scenarios—including noncompliance, fraud determinations, and voucher corrections.

Areas Covered

• When repayment agreements are required, including tenant vs. owner scenarios
• How to investigate discrepancies using EIV and third-party verification while maintaining proper due process
• Accurate calculation of repayment amounts, including retroactive adjustments and the 5-year limitation
• Structuring compliant agreements, including required terms, the 40% rule, and negotiation strategies
• Correct voucher processing and tracking of repayment agreements over time
• Enforcement strategies, including handling nonpayment, fraud, and real-world compliance challenges

Speaker(s)

Rhanda McKown

Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands. Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals. Her background in HUD funded multifamily affordable housing subsidy programs is extensive, with a specialization in properties that follow HUD Handbook 4350.3 for occupancy guidelines. In addition to her technical expertise, Rhanda has a strong track record in building and coordinating educational programs focused on affordable housing. She has also served as the Director of the Affordable Housing Study Commission for Florida, where she played a key role in understanding and reporting on affordable housing policy and statistics in the state. Rhanda’s experience also includes managing the records retention program for a state housing finance agency (HFA), where she was instrumental in developing the agency’s records retention strategy and served as a liaison for the OnBase© software system.

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