HUD Waiting List Management (2020 Updates)

Duration: 60 minutes Speaker: Paul Flogstad

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PDF transcript of webinar with handouts will be emailed. Available in 7-10 business days, after Live Event. Never Expires.
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ABOUT THE EVENT

This course will go into depth on how to effectively manage a waiting list. HUD has very particular rules about waiting lists and we will cover the rules so that your property and managers will be in compliance with the regulations.

Incorrect management of the waiting list will affect you as for a compliance review and also can pose some fair housing issues as well. You will understand what to do and not to do in working with waiting lists.

Areas Covered

  • Key Regulations
  • Tenant selection plan
  • Marketing
  • Selecting tenants
  • Admission to the waiting list
  • Income targeting
  • Preferences
  • Removal from the waiting list
  • Family size
  • Taking Applications for Occupancy
  • Matching Applicants on the Waiting List to Available Units
  • Creating and Maintaining Waiting Lists
  • Opening and Closing the Waiting List
  • Placing Families with Disabled Family Members
  • Documenting Changes to Waiting Lists
  • Updating Waiting List Information
  • Removing Names from the Waiting List
  • Reinstating Applicants to the Waiting List
  • Record-Keeping

Learning Objectives

You will learn the correct way to handle waiting lists according to HUD guidelines. There are many nuances to doing this correctly and after attending the seminar you will have a good understanding of managing the waiting list.

Who Should Attend

  • Property Managers
  • Property owners
  • Maintenance Staff
  • Leasing Consultants
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Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public nationwide. Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years he was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.

He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management.

Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association.

Paul just authored a book which was released in January of 2015. It is titled: “Fair Housing: What Everyone Should Know”. This is a comprehensive book about the fair housing written with a property manager’s perspective and with real world examples. It is a great resource for anyone.

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Subjects: HUD Waiting List

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I learned the different levels of violations. Her experience is very evident. As long as I can retain the information, I will be on top of my game.


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Elga was very engaging to listen and learn from. She gave good examples to follow.

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