Developing a Maintenance Plan for Multifamily Properties

Duration: 60 minutes

Speaker: Doug Chasick

Available On-Demand

PURCHASE OPTIONS

Individual Purchase Options
On-Demand Available On-Demand. Watch the webinar recording multiple times for 30 days.	$189
Recording Download link will be emailed for single user access with handouts. Available in 3-5 business days, after Live Event. Never Expires.	$219
Transcript (PDF) PDF transcript of webinar with handouts will be emailed. Available in 7-10 business days, after Live Event. Never Expires.	$179

Group Purchase Options
Recording With License to Share Download link will be emailed with a license to share within the organization. Available in 3-5 business days, after Live Event. Never Expires.	$899	Select

ABOUT THE EVENT

One of the most important responsibilities of a multifamily professional is to maintain and enhance the value of the asset. To fulfill that responsibility, ensuring the longevity and efficiency of your buildings is crucial. Join us as we guide participants through the essential steps to create an effective maintenance strategy tailored to the unique challenges of multifamily living.

Proper maintenance planning is more than just fixing leaks and changing light bulbs; it's about creating a proactive approach that enhances resident satisfaction, reduces costs, and protects your property’s value.

A well-structured maintenance plan is the foundation of your operational success, leading to fewer emergency repairs, increased tenant retention, and ultimately, a healthier bottom line.

Join us as we dive deep into the key elements of developing a robust maintenance plan, ensuring that you leave with practical tools and strategies that can be implemented immediately.

Areas Covered

Understanding the Owner’s objectives.
Establishing overall goals and objectives
Assessing the needs of the assets
Elements of the preventive and reactive maintenance programs
Determining staffing needs
How to effectively utilize technology
Budgeting for implementation and achievement of Owner’s objectives

Learning Objectives

Learn how to use proactive maintenance to minimize costly repairs, enhance tenant satisfaction, and even boost your property’s marketability.
How to conduct a comprehensive assessment to identify the specific maintenance needs of your buildings. Learn how to conduct thorough inspections and utilize resident feedback to inform your strategy.
Learn the best practices for creating a calendar that prioritizes regular inspections, seasonal tasks, preventive maintenance and emergency response protocols.
Budgeting for Maintenance: Learn how to allocate your resources effectively wth a maintenance budget that accounts for both routine and unexpected expenses.
We’ll explore various software tools and platforms designed for property management that can streamline maintenance requests, track work orders, and generate reports to keep you informed and organized.
Building a Reliable Maintenance Team: We’ll provide guidance on hiring, training, and retaining skilled maintenance staff through fostering a culture of accountability and professionalism that promotes teamwork and boosts morale.
Reviewing and Adjusting Your Plan: We’ll discuss how to track your plan's effectiveness through key performance indicators (KPIs) and resident feedback. Learn how to make data-driven adjustments to enhance your strategy continually.

Who Should Attend

Community Manager/Director, Multi-site Manager (Area, Regional), Maintenance Managers/Supervisors, Training and HR Professionals.

Handouts & Reference Material

A PDF copy of the presentation will be made available to participants.

Speaker(s)

Doug Chasick

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.

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