Fearless Fair Housing: Mastering Compliance Regarding Discrimination, Reasonable Accommodations, Harassment, and Retaliation

Duration: 180 minutes

Speaker: Doug Chasick

Available On-Demand

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On-Demand Available On-Demand. Watch the webinar recording multiple times for 30 days.	$399
Recording Download link will be emailed for single user access with handouts. Available in 3-5 business days, after Live Event. Never Expires.	$499
Transcript (PDF) PDF transcript of webinar with handouts will be emailed. Available in 7-10 business days, after Live Event. Never Expires.	$309

ABOUT THE EVENT

HUD and the DOJ are devoting more money and resources than ever to discover fair housing violations, Supported by local and national advocacy organizations, they have focused their attention on the rights of the disabled, sexual harassment and resident-on-resident disputes to a greater degree than ever before.

In addition, the increase in public education and enforcement has given rise to more awareness by the public of their rights and an increase in accusations of discrimination, harassment and retaliation.

This session will explore how to effectively comply with local and federal fair housing laws to minimize the possibility of being the subject of a complaint or law suit.

Areas Covered

What is Disparate Impact and how does it inform our compliance program?
Why are there three laws (the FHAA, ADA and Section 504) protecting the rights of people with disabilities and what do I need to know about each?
What are the FHA/ADA definitions of “Accommodation”, “Modification”, “Reasonable”, “Necessary” and Nexus?
What is the most effective workflow for accepting, processing, and completing requests for accommodations and modifications?
What does the recent HUD guidance tell us about Assistance Animals and how to use the guidance to stay in compliance with the FHA.
Is a “Handicap Parking Space” the same as a reserved parking space for a reasonable accommodation?
What is HUD’s “Interactive Process” requirement and how to best implement it.
What different forms and other documentation is required and what can I require customers to complete?
What are our responsibilities regarding tenant-on-tenant harassment?
What constitutes retaliation and how do I avoid being accused of retaliating?

Learning Objectives

Learn how and why we work with persons who have a disability under the FHA.
Ensure awareness of compliance requirements under the Fair Housing Amendments Act, Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973.
Share suggestions about sample forms, workflows and language that will promote FHA compliance.
Evaluate suggestions for effective conversation scripts to minimize potential fair housing complaints related to disability and harassment.
How to effectively use the “Interactive Process” when a request is denied.
How to evaluate and resolve harassment situations.
How to avoid the appearance of retaliation.

Who Should Attend

Community Manager/Director, Multi-site Manager (Area, Regional), Training & Development Professionals. Maintenance Professionals, HR Professionals and ANYONE who interacts with a resident, prospect, vendor or staff member!

Handouts & Reference Material

A PDF copy of the presentation will be available for download.

Speaker(s)

Doug Chasick

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.

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