Although we usually think about fair housing compliance when talking about leasing, collections and evictions, fair housing compliance affects everything we do, every day, in every part of managing the customer experience. In recent years, HUD and the DOJ have focused more attention on harassment and resident-on-resident disputes. With tempers and attention spans getting shorter while the wait for parts and materials gets longer, it is imperative that we enforce all policies and rules consistently and in compliance with fair housing laws.
Who Should Attend
Handouts & Reference Material
Doug Chasick, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 45 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “FHS 201: Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award and the Legends of the Industry award from Multifamily Professional.
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