Recorded Webinar

Fair Housing Compliance During COVID-19

Duration: 60 minutes Speaker: Doug Chasick

Available On-Demand


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Download link will be emailed for single user access with handouts. Available in 3-5 business days, after Live Event. Never Expires.
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No specific case law. No real precedents. No established best practices. No policy manual. Welcome to the brave new COVID-19 world of fair housing compliance, where we are one step away from making up best practices on the fly, in real-time!

In this whirlwind of change, there is one constant: the need to comply with Fair Housing! This session will look at some of the most often asked questions about COVID 19 in the areas of Privacy; Safety of Employees, Residents and Prospects; Communications; Managing Resident Maintenance Requests and Preventive Maintenance Programs; Managing Common and Amenity Areas and Traffic Flow and working with various government agencies.

Learning Objectives

The following areas will be explored and strategies suggested:

  • Is COVID-19 a disability or an illness – or both?
  • If it is an illness, what accommodation requests can I expect?
  • Can I – should I – inquire about staff, resident and vendor health status and what are my reporting responsibilities?
  • Late rental payments, payment plans and evictions
  • Can I limit access to – or close – common areas & amenities?
  • How to manage maintenance requests, preventive maintenance, interactions with vendors and contractors?
  • How to comply with government directives and requests
  • Tours, inspections, renewals, managing traffic.
  • Time for questions – lots of questions!

Handout: A curated PDF file of the most recent guidance documents from HUD, IREM, NAA, and any other agencies, law firms or associations who have issued guidance relevant to the multifamily industry.

Who Should Attend

Anyone in the multifamily rental or for-sale industry, especially professionals with less than one year of real estate experience: Regional VP, Regional/Area Manager/Supervisor, Property Manager/Supervisor, Community Manager/Director, Leasing Manager, Leasing Professional, Maintenance Supervisor

Doug Chasick

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.

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