Fair Housing Training for Maintenance Staff

Duration - 60 minutes
Speaker : Doug Chasick, CPM®, CAPS, CAS, Adv. RAM, CLP, SLE, CDEI


Available On-Demand

Purchase Options
Individual Purchase Options
On-Demand
Available Ondemand. Watch anytime you want.
 $189
Recording
Download link will be emailed for single user access with handouts. Available in 3-5 business days, after Live Event. Never Expires.
 $229
Transcript (PDF)
PDF transcript of webinar with handouts will be emailed. Available in 7-10 business days, after Live Event. Never Expires.
 $179

About The Event

The maintenance team typically has the most contact with residents at apartment communities, especially in the apartment homes and daily casual contact. This creates a potentially huge opportunity for fair housing compliance liability, and a huge need for compliance training. A basic understanding of the requirements and effective compliance strategies is essential for the successful practice of fair housing by maintenance professionals.

Areas Covered

  • Protected categories
  • Appearance of discrimination
  • Sexual harassment
  • Customer service and fair housing
  • Disability considerations
  • Accommodations and modifications
  • Professionalism best practices

Learning Objectives

  • Ensure awareness of current Fair Housing requirements and suggested strategies for effective compliance.
  • Create policies and workflows that support compliance with fair housing laws.
  • Understand special considerations required for the effective practice of fair housing by maintenance staff.
  • Enable compliance with the expanded definition of harassment for fair housing.
  • And much more!!

Bonus Handout

A PDF workbook with content and links to useful resources including access to HUD/DOJ guidance memos.

Who Should Attend

Property Manager/Supervisor, Community Manager/Director, Leasing Manager, Leasing Professional, Maintenance Supervisor


Industries: Construction & Housing, Affordable Housing
Subjects: Fair Housing
34f6c69ab8e5e88f921d790e8d34b61e.jpg
Doug Chasick, CPM®, CAPS, CAS, Adv. RAM, CLP, SLE, CDEI

Doug Chasick, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 45 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “FHS 201: Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award and the Legends of the Industry award from Multifamily Professional.

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