Live-in Aides: Compliance Made Clear (2026 Updates)

Live-In Aide requests can be some of the most sensitive and misunderstood situations housing professionals face. A single mistake in determining eligibility, collecting documentation, or applying HUD requirements can result in compliance findings, resident complaints, and costly management challenges.

This practical webinar provides a clear, step-by-step guide to HUD's Live-In Aide requirements under HUD Handbook 4350.3. You'll learn who qualifies as a Live-In Aide, what documentation is required, how to evaluate requests consistently, and how to handle common situations with confidence.

Through real-world examples, practical guidance, and compliance-focused scenarios, you'll gain the knowledge needed to make informed decisions, avoid common pitfalls, and ensure every Live-In Aide request is handled correctly and consistently.

Learning Objectives

By attending this webinar, participants will be able to:

• Understand HUD’s definition and eligibility requirements for Live-In Aides.
• Identify the documentation and verification standards required for compliance.
• Apply HUD Handbook 4350.3 guidance to real-world scenarios.
• Recognize common compliance pitfalls and learn strategies to avoid them.
• Confidently address and resolve Live-In Aide-related issues in housing management.

Who Should Attend

This webinar is designed for:

• Property Managers and Assistant Managers
• Compliance Specialists
• Occupancy and Leasing Staff
• HUD Housing Coordinators
• Affordable Housing Professionals
• Owners and Agents of HUD-Assisted Properties
• Anyone responsible for ensuring HUD compliance in housing management

Speaker(s)

Gwen Volk

Gwen Volk has worked in the affordable housing industry since 1983. She has been president and CEO of a Midwest property management company and chief compliance officer over a Dallas firm’s national portfolio. She has a Master’s degree in Business and is a Certified Property Manager through the Institute of Real Estate Management. Gwen holds certifications as a National Affordable Housing Professional – Executive Level, Specialist in Housing Credit Management, Housing Credit Certified Professional, Certified Professional of Occupancy, and in Fair Housing Compliance and has been a servant leader in the AHMAs, NAHMA and IREM throughout her career. Gwen is a nationally recognized expert in the tax credit, bond, HOME, and Section 8 programs and enjoys helping agents, owners, and managers make sense of it all.

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