Avoid Costly EIV Mistakes: A 2-Day Deep Dive into Income Discrepancy Resolution

Understanding and resolving EIV income discrepancies is one of the most critical - and often misunderstood - responsibilities in HUD multifamily compliance. Errors in handling discrepancies can lead to subsidy repayment issues, audit findings, tenant disputes, and significant compliance risk.

In this comprehensive 2-day workshop, participants will gain a practical understanding of what EIV does and does not report, how HUD’s data matching and refresh schedules work, and how to accurately interpret both the EIV Income Report and the Income Discrepancy Report.

Attendees will learn HUD’s required procedures for investigating, documenting, and resolving both valid and invalid income discrepancies, including how to properly calculate subsidy overpayments and underpayments using third-party verification. The training will also cover repayment agreement requirements, tenant and owner responsibilities, documentation standards, and HUD-required timelines for resolution.

This workshop is highly interactive and includes hands-on exercises, real-world case studies, mini-quizzes, and guided practice reconciling EIV Income Discrepancy Reports. Participants will actively work through discrepancy calculations and resolution scenarios to strengthen both confidence and compliance accuracy.

Please note: Participants should have a calculator available during the training.

Learning Objectives

After completing this course, participants will be able to:

• Understand HOTMA-related changes impacting EIV compliance
• Read and interpret the EIV Income Report with confidence
• Analyze and reconcile the EIV Income Discrepancy Report
• Determine whether a discrepancy is valid or invalid
• Investigate, resolve, and properly document valid discrepancies
• Investigate and explain invalid discrepancies using HUD guidance
• Calculate subsidy overpayments and underpayments accurately
• Use third-party verification to support discrepancy resolution
• Create compliant repayment agreements
• Understand both tenant and owner responsibilities during the resolution process
• Maintain proper documentation standards for HUD reviews and audits
• Comply with HUD-required timeframes for discrepancy resolution

Who Should Attend

This course is designed for owners, management agents, compliance staff, occupancy specialists, site managers, and other affordable housing professionals responsible for HUD Multifamily compliance and tenant certification processing using HUD Form 50059.

Applicable property types include:

• Project-Based Section 8
• Section 236
• 202/8
• 202 PAC
• 202 PRAC
• 811 PRAC
• Properties converted to Project-Based Rental Assistance (PBRA) through HUD’s Rental Assistance Demonstration (RAD) program

Important Notice: This course is not intended for programs that utilize HUD Form 50058 for resident certifications, including:

• Public Housing
• Housing Choice Voucher (HCV) Programs
• Properties converted to Project-Based Vouchers (PBV) through RAD

Speaker(s)

Gwen Volk

Gwen Volk has worked in the affordable housing industry since 1983. She has been president and CEO of a Midwest property management company and chief compliance officer over a Dallas firm’s national portfolio. She has a Master’s degree in Business and is a Certified Property Manager through the Institute of Real Estate Management. Gwen holds certifications as a National Affordable Housing Professional – Executive Level, Specialist in Housing Credit Management, Housing Credit Certified Professional, Certified Professional of Occupancy, and in Fair Housing Compliance and has been a servant leader in the AHMAs, NAHMA and IREM throughout her career. Gwen is a nationally recognized expert in the tax credit, bond, HOME, and Section 8 programs and enjoys helping agents, owners, and managers make sense of it all.

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