Fair Housing Compliance for CCRCs: What Every Community Must Get Right

Aug 27	01:00 PM ET / 12:00 PM CT / 11:00 AM MT / 10:00 AM PT
	Duration: 60 minutes	Speaker: Doug Chasick

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Individual Purchase Options
Webinar Live webinar access with handouts. Access notification 48 hrs before Event via email.	$199
On-Demand Available On-Demand. Watch the webinar recording multiple times for 180 days.	$199
Transcript (PDF) PDF transcript of webinar with handouts will be emailed. Available in 7-10 business days, after Live Event. Never Expires.	$179
Webinar + Transcript Live webinar access with handouts. Access notification 48 hrs before Event via email.	$279

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Up to 5 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$749	Select
Up to 10 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$1299	Select
Up to 15 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$1749	Select
Up to 20 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$2099	Select
Up to 25 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$2399	Select
Up to 30 Attendees Live webinar access with handouts for group. Access notification 48 hrs before Event via email.	$2699	Select

ABOUT THE EVENT

Managing Fair Housing compliance in a Continuing Care Retirement Community (CCRC) is more complex than managing a traditional apartment community. Independent Living, Assisted Living, Memory Care, Skilled Nursing, dining services, transportation, maintenance, admissions, healthcare, and resident services all intersect with Fair Housing obligations. Is your community prepared?

It’s not surprising, then, that some of the greatest Fair Housing risks arise not from intentional discrimination, but from inconsistent decision-making, inadequate documentation, unclear policies, poor communication, poor documentation and well-intentioned employees who simply have not received the training they need for this specialized asset.

Whether you’re developing a Fair Housing compliance program from the ground up or tweaking an existing program for potential improvements, this session will provide a practical roadmap for building a stronger, more consistent compliance culture throughout your organization.

Areas Covered

The Top 20 Fair Housing risks unique to CCRCs
The policies every community should have
Why good documentation wins cases
Accommodation mistakes that trigger HUD complaints
How maintenance, dining, transportation, and nursing affect Fair Housing compliance
The importance of consistency across departments
Internal auditing techniques
Practical management tools participants can immediately implement

Learning Objectives

Identify the Fair Housing laws that apply to CCRCs and understand how they intersect with other senior housing regulations.
Recognize the unique Fair Housing risks associated with Independent Living, Assisted Living, Memory Care, and Skilled Nursing operations.
Develop written policies that create consistency while reducing legal exposure.
Evaluate accommodation and modification requests using HUD's interactive process.
Improve documentation practices that can withstand agency investigations or litigation.
Conduct internal compliance audits before complaints arise.
Build a culture of compliance that extends beyond the management office

Who Should Attend

Community Manager/Director, Multi-site Manager (Area, Regional), Leasing Managers and Training, HR and Compliance Professionals.

Handouts & Reference Material

A PDF copy of the presentation will be available for download.

Speaker(s)

Doug Chasick

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.

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