Live Webinar

The Paper Trail Trap: Avoiding Fair Housing Liability Through Smart Document Retention

Jan
29
01:00 PM ET / 12:00 PM CT / 11:00 AM MT / 10:00 AM PT
Duration: 60 minutes Speaker: Doug Chasick
Days
Hours
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PDF transcript of webinar with handouts will be emailed. Available in 7-10 business days, after Live Event. Never Expires.
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Up to 30 Attendees
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ABOUT THE EVENT

Is your filing system a time bomb for a Fair Housing lawsuit? Inconsistent or inadequate documentation is frequently cited by investigators and attorneys as key evidence in discrimination cases. A missing application, an unlogged resident interaction, or an improperly destroyed record can turn a routine management decision into a costly legal nightmare.

Stop guessing about how long to keep denied applications, maintenance requests, and reasonable accommodation records! This session will provide apartment managers with a clear, step-by-step roadmap for creating a compliant and bulletproof document retention policy. Invest one hour to protect your properties, your reputation, and your bottom line. Register now to secure your spot and gain the confidence that your paper trail is a path to compliance, not a trap of liability.

Areas Covered

  • We will dissect the specific link between poor document retention and Fair Housing liability.
  • Learn how to transform your record-keeping practices from vulnerability into your legal defense.
  • Mandatory retention periods for key leasing and resident files.
  • Explore best practices for secure electronic and paper storage.
  • Proper procedures for record destruction

Learning Objectives

  • Explain why document retention is a critical component of fair housing compliance
  • Identify common fair housing risks associated with poor or inconsistent documentation
  • Recognize which leasing, application, and resident records are most frequently scrutinized in fair housing complaints
  • Understand general document retention timeframes relevant to apartment management
  • Describe how inconsistent recordkeeping can undermine defenses to discrimination claims
  • Apply best practices for creating and maintaining uniform documentation policies
  • Evaluate current document management practices for potential compliance gaps
  • Understand the role of documentation in responding to audits, complaints, and legal inquiries.

Who Should Attend

Community Manager/Director, Multi-site Manager (Area, Regional), Leasing Managers, Maintenance/Service Managers, Training, HR and Compliance Professionals.

 

Handouts & Reference Material

A PDF copy of the presentation will be available for download.
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Doug Chasick

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.

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