Why Retention Matters: The Real Cost of Losing Your Best Talent and What You Can Do About It!
Feb 11 |
01:00 PM ET / 12:00 PM CT / 11:00 AM MT / 10:00 AM PT | |
| Duration: 60 minutes | Speaker: Marcia Zidle | |
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ABOUT THE EVENT
Does your organization, like many others, invest in attracting top talent? But that’s only half the battle – retaining your best employees is where long-term success is truly won. High turnover isn’t just disruptive; it’s expensive. Beyond recruiting costs, losing a key team member can impact productivity, morale, customer relationships, and institutional knowledge.
Yet many lose their high performers simply because they never ask this most important question: What will make you stay? Stay Interviews are one of the most effective, underused leadership tools for improving retention, strengthening engagement, and building a culture where employees feel valued, supported, and heard.
In this interactive webinar, participants will learn a practical, confidence-building approach to conducting Stay Interviews that generate real insights—and spark meaningful action. They will gain knowledge and practice on how to:
- Identify and address concerns early: This allows managers to proactively recognize potential problems that might cause someone to consider leaving. This could include workload issues, lack of recognition, career development or other problems that should not be ignored.
- Build trust and communication: The process of conducting stay interviews demonstrates that their manager and organization value their employees and their input and therefore making them more likely to stay.
- Most importantly reduce turnover costs: By proactively dealing with issues and improving employee satisfaction, they can help reduce employee turnover, saving the organization time and money associated with hiring and training new staff.
Do you want to ensure your organization doesn’t just attract talent but keep them! Then create a workplace where people choose to stay by registering your leaders, managers, and human resource professionals for this high impact webinar Why Retention Matters.
Areas Covered
Are you concerned about losing your top talent and having to replace them? Or even wondering about the degree of satisfaction and engagement that exists within your department or team?
If so, then a simple, practical tool for all managers and leaders is the Stay Interview. It’s a new kind of interview which is growing in popularity. It's an informal conversation between you and your high-performing talent to better understand their goals and what motivates them so that they continue to be engaged and excited about their jobs. Stay interviews can also help you recognize some of the big and even little frustrations, that have the potential to demotivate and drive your key people to start looking for a better job.
In this dynamic webinar, you will dive into the why, when, and how of Stay Interviews—a proven strategy for strengthening employee engagement, improving communication, and reducing costly turnover. You'll gain practical tools, sample questions, real-life examples, and a roadmap to begin implementing stay conversations immediately. You will learn how to conduct stay interviews effectively, uncover what truly matters to your people, and take action—before it’s too late.
Whether you're in Human Resources, a manager or team leader, or part of senior management, if you're serious about retaining your talent and creating a workplace where people choose to stay, this is a session you can’t afford to miss.
Register now and learn how to keep your top talent engaged, committed, and with you for the long run!
Learning Objectives
Adding stay interviews to your engagement and retention strategies can help your organization and managers retain critical talent. This highly informative webinar will include these learning objectives:
- The real costs of employee turnover and the hidden risks of losing top performers.
- Recognize possible “triggers” or warning signs that cause stop talent to consider leaving.
- Identify the 3 benefits and 3 challenges of implementing stay interviews within your organization.
- Review a sample of interview questions and the follow-up probes that will lead to the “real” issues impacting engagement or disengagement.
- Be able to conduct effective stay interviews that result in a better understanding of the employees’ experience within your team and organization.
- Develop individualised stay plans with specific action steps to increase the employee’s loyalty and commitment.
- Review a “how-to-toolkit”: Who to select; timing and frequency; the interview format; a seven-step interviewing process that leads to an effective and mutually satisfying conversation; follow-up action; and how t to respond to an employee’s request besides just saying no or not now.
Who Should Attend
CEO’s, COO’s, VP of Human Resources, Chief Learning Officer, Directors, Team Leaders, Project Managers, Staff & Operation Managers and Supervisors, Human Resources Professionals and Leaders, Talent Managers, Department Heads
Marcia Zidle
Marcia Zidle, the Smart Moves Coach, is a board-certified executive and career coach, business management consultant and keynote speaker, with over 25 years of management, business consulting and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits. She has expertise in strategy and alignment; executive and team leadership development; social and emotional intelligence; employee engagement and innovation; career and organization change management; employee relations and talent management. Marcia has been selected one of LinkedIn Profinder’s top coaches for the past 7 years. Check out her 200 + LinkedIn articles she’s authored on Leadership, Management and Human Resources topics that have facilitated organizations to leverage their leadership and human capital assets generating greater effectiveness and profitability. Marcia’s claim to fame is as a world traveler having a multi-cultural spirit and perspective. She has lived as an expatriate with her family in Scandinavia and Australia. In fact, one of her children is an "Aussie". She’s traveled to over 30 countries throughout Europe, Middle East, Far East, and the South Pacific.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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Credits: 1.0
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