Don't Get Complacent About Compliance – Fair Housing is Still the Law of the Land!

• The purpose and key provisions of the Fair Housing Act (FHA) and its continuing importance to property management professionalism and ethical practice.
• Recent enforcement and compliance trends at the federal, state, and local levels, and how these shifts affect day-to-day property operations.
• Behaviors and organizational habits that contribute to Fair Housing complacency, and strategies to mitigate associated risks.
• Intentional discrimination, disparate treatment, and disparate impact, and the legal implications of each under the FHA.
• Community policies and procedures to promote equitable treatment of applicants and residents, regardless of protected class.
• Effective communication practices that reflect Fair Housing compliance during marketing, leasing, and resident interactions.
• Fair Housing standards for common operational scenarios, including reasonable accommodations and modifications, advertising, and resident relations.
• Staff training initiatives that maintain compliance awareness and reinforce a fair, inclusive housing culture.
• Documentation systems that clearly show consistent, non-discriminatory practices and protect the property in the event of a complaint or audit.

Learning Objectives