Reduce Your Risk of Fair Housing Violations in Screening Applicants

Fair housing violations don’t require intent - if your policies have a discriminatory effect, good intentions won’t protect you. The Office of Fair Housing and Equal Opportunity (FHEO) is closely monitoring disparate impact discrimination related to criminal screening, nuisance ordinances, crime-free programs, domestic violence, and source-of-income restrictions.

With 56% of all fair housing complaints involving disability, it’s critical to review and update your policies. This course will help you reduce risk, ensure fairness, and equip your team with tools to prevent violations.

Learning Objectives:

By the end of this course, participants will be able to:

• Evaluate existing organizational policies and procedures to identify potential fair housing risks.
• Revise policies and practices to minimize the likelihood of violating fair housing laws.
• Equip team members with practical tools and guidance to avoid common fair housing pitfalls.
• Ensure fairness, consistency, and compliance in the application intake and processing process.
• Strengthen overall organizational compliance with fair housing standards and expectations.

Who Should Attend: 

Property managers, housing providers, leasing staff, compliance officers, and anyone responsible for tenant screening at properties covered by the Fair Housing Act.

Speaker(s)

Gwen Volk

Gwen Volk has worked in the affordable housing industry since 1983. She has been president and CEO of a Midwest property management company and chief compliance officer over a Dallas firm’s national portfolio. She has a Master’s degree in Business and is a Certified Property Manager through the Institute of Real Estate Management. Gwen holds certifications as a National Affordable Housing Professional – Executive Level, Specialist in Housing Credit Management, Housing Credit Certified Professional, Certified Professional of Occupancy, and in Fair Housing Compliance and has been a servant leader in the AHMAs, NAHMA and IREM throughout her career. Gwen is a nationally recognized expert in the tax credit, bond, HOME, and Section 8 programs and enjoys helping agents, owners, and managers make sense of it all.

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