15 Fair Housing Do's and Don'ts to Start Your Year Off Right

Duration: 60 minutes Speaker: Doug Chasick

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As we wait to see what changes Year 55 of the Fair Housing Act will bring, we must not slack off about performing the basics of fair housing compliance. Regardless of what new protected categories may be created, or what the courts may decide, or what new guidance is issued by HUD and DOJ, the basics of fair housing compliance will remain the same: Everyone who qualifies is entitled to buy or lease the home of their choice, and once they have chosen their home, they are entitled to equal access and equal enjoyment of their home.

Areas Covered:

  • Definitions
  • Protected Categories
  • Accommodations
  • Assistance Animals
  • Modifications
  • Communications
  • Advertising & Marketing
  • Social Media
  • New Customer Experience
  • Resident Experience
  • Parking
  • Collections
  • Onboarding
  • Training
  • Fair Housing Testers

Learning Objectives:

  • Provide an introduction to the origin and significance of protected classes.
  • Ensure awareness of the basic requirements of the Fair Housing Act As Amended.
  • Review your policies and procedures for compliance.
  • Explore industry best practices for enforcement of your fair housing policies.
  • Learn how to distinguish between equal treatment and treating everyone the same.

Who Should Attend:

  • Leasing Professionals
  • Community Manager/Director
  • Multi-site Manager (Area, Regional)
  • Maintenance Supervisors
  • Maintenance Techs
  • Training Professionals.

Handouts & Reference Material:

A PDF copy of the presentation will be available for download along with a PDF Reference Guide containing resources.
Doug Chasick

Doug Chasick, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 45 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “FHS 201: Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award and the Legends of the Industry award from Multifamily Professional.

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Subjects: Fair Housing


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