About The Event
Knowing the regulations and processes for managing a HUD property waiting list are put to the test in an MOR. More importantly, they are key to staying in compliance with Fair Housing laws.
This webinar will review creating and maintaining, opening and closing, placing families with disabled members, documenting changes, updating waiting list information, removing names from the waiting list, reinstating applicants to the list, and record-keeping.
This course will reference the 4350.3 as well as HUD’s Notice H 2014-16 Waiting List Administration.
- creating and maintaining the waiting list,
- opening and closing the waiting list,
- placing families with disabled members,
- documenting changes,
- updating waiting list information,
- removing names from the waiting list,
- reinstating applicants to the list, and
After completing this course, attendees will be able to
- Implement and/or revise existing waiting list policies and procedures in compliance with the HUD handbook and notices
- Avoid fair housing issues that can arise from waiting list management practices
- Determine whether it is time to close or reopen their waiting list and know how to do so
- Know how to update the waiting list and keep auditable records
Who Should Attend
- Property Managers
- Property owners
- Maintenance Staff
- Leasing Consultants
Industries: Construction & Housing, Affordable Housing
Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as president and CEO of a Midwest affordable housing management company, as chief compliance officer for a Dallas-based firm, and has provided training and consulting services in 36 states. Gwen is a nationally recognized expert in tax credit, bond, HOME, HUD and Rural Development program compliance. She has twice served on NAHMA’s board of directors and has also served on the board of the NAHMA Education Foundation. She has chaired NAHMA’s Certification Review Board, Fair Housing, Education and Training, and Specialist in Housing Credit Management (SHCM) Advisory Committees, and has been a member of the SHCM exam-writing committee from the start. Since 2009 Gwen has served on IREM’s Federal Housing Advisory Board and previously chaired IREM’s Ethics Hearing and Discipline Board. Gwen holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations. She holds a BA in English and Education and a Masters Degree in Business Management. She is a NAHMA-certified trainer for the Certified Professional of Occupancy (CPO), Fair Housing Compliance (FHC) and Blended Compliance Designation (BCD) courses and for the SHCM Blended Learning on-line certification course. Gwen’s classes are interactive, informative and in demand.
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