People Are Stressed; Keeping Peace and Your Residents/Customers!

Duration: 60 minutes Speaker: Anne Sadovsky

Available On-Demand


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75% of people who leave their jobs do so because of another person. 68% of customers stop doing business with any given business due to perceived disinterest/rudeness by staff. AND Now add the Virus! 

Conflict is a four billion dollar a year challenge!  More than 20 million cases a year-end up before a judge. Join this session with top industry expert Anne Sadovsky, who will demonstrate how real-life situations require critical thinking and prudent decision-making.

Areas Covered

  • Why is conflict resolution so important?
  • why can’t we get along?
  • The Likeability Factor
  • Understand People at Their Worst
  • Getting from conflict to resolution
  • How we are evaluated by our residents and team members
  • You will become more likable and a peacemaker, not only to others but to yourself.
  • Loss of productivity, emotional unrest, loss of relationships
  • You will learn usable techniques and how to calm people during these trying times.
  • Improve your communication/people skills and keep the peace.
  • It is also a matter of your safety.

Who Should Attend

  • Owner/Operators
  • Management Company Executives
  • Regional Supervisors
  • On site Property Managers and Assistants
  • Leasing Team
  • Maintenance Techs
Anne Sadovsky

Anne Sadovsky has been in the apartment industry five decades and is a former V P of Marketing and Education for Lincoln Property Company. Her credentials include NAAEI Advanced Facilitator, CAM, and CAPS. She is a contributing writer for many publications, had earned a Texas Real Estate license and certified Speaking credentials from the National Speakers Association. She was named one of the top trainers in the industry by MultiHousing News and both the Brainstorming Conference and the Apartment Association of Greater Dallas have honored Anne with Legends Awards.

Anne has chaired and served on many education committees for major conferences. She has coauthored several books and has flown over three million miles sharing her knowledge and wit, and her success story has been featured in many national magazines including Money, Texas Business and Ladies Home Journal. Anne is multifaceted, offers many topics, shares skills and tools that are life changing, common sense, high energy, fun but no nonsense.

Anne lives in Dallas with her favorite husband, two funny Chiweinies and two very talkative parrots.

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What people are saying about us

Sarah Blanos


The speaker was very interactive and made it fun.



I have loved every webinar that Gwen has done. She is informative and helpful.



It was a well done presentation. I like how everything that was shown to us helps us to be more organized and productive.

Angelique Luzader


I feel much more prepared to do my job. Thank you so much. Speaker provided Clear concise information, she was extremely knowledgeable.



Dr. B Lynn did a great job presenting the information.

Lisa Pardilla


Great speaker and very detailed information. I got a lot out of this webinar. Thank you.

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