Reasonable Accommodations 2019: Service Animals vs. Companion Animals

Duration: 60 minutes Speaker: Paul Flogstad

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ABOUT THE EVENT

Reasonable accommodation is one of fair housing’s “hot topics”. This typically accounts for over 50% of the fair housing complaints to HUD in the past year. Reasonable accommodations can be requested during the application process, during tenancy and during an eviction. It is important to learn the correct procedure to ask for, review and implement this important action. Reasonable accommodations are requested because of a disability of either physical or mental issues. It is important that one understand the definition of disability and when it come into play to allow a disabled person to enjoy the same quality of life as an non-disabled individual.

This course will provide you with the ability to make the correct decision when faced with a reasonable accommodation request. Typically property owners do not want to be charged by HUD for a fair housing violation and the costs incurred by the complaint. This course will give guidance to avoid being charged in the first place.

Learning Objectives:

  • Definition of reasonable accommodation
  • Definition of disability
  • When an accommodation is needed
  • Deference between an accommodation and modification
  • Understanding of companion animal/ service animal issues
  • Understanding what is “reasonable”

Key Benefits:

  • Understand fair housing issues and how they impact your property
  • Understand the need for accommodations
  • Understand the fair housing laws about accommodations
  • Know timeframe for requesting and granting of accommodations
  • What properties fall under fair housing/ accommodation laws

This will be a real world course. It is just not textbook answers but solutions and examples of what is “real world”. Instructor has much fair housing experience and will share through actual experiences to enhance learning.

Who will Benefit:

  • Property Owners
  • Property Managers
  • Housing Authority Staff
  • Compliance Staff
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Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public nationwide. Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years he was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.

He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management.

Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association.

Paul just authored a book which was released in January of 2015. It is titled: “Fair Housing: What Everyone Should Know”. This is a comprehensive book about the fair housing written with a property manager’s perspective and with real world examples. It is a great resource for anyone.

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