Live-in Aides: Compliance Made Clear

This webinar provides a comprehensive overview of the rules and regulations governing Live-In Aides in HUD housing as outlined in the HUD Handbook 4350.3. Participants will learn the key compliance requirements, including eligibility standards, documentation processes, and the proper application of HUD policies. Through real-world examples and case studies, this session will help housing professionals confidently navigate common challenges related to Live-In Aides. By the end of the course, attendees will have the tools and knowledge needed to ensure compliance and effectively manage Live-In Aide requests in HUD housing.

Learning Objectives

By attending this webinar, participants will be able to:

• Understand HUD’s definition and eligibility requirements for Live-In Aides.
• Identify the documentation and verification standards required for compliance.
• Apply HUD Handbook 4350.3 guidance to real-world scenarios.
• Recognize common compliance pitfalls and learn strategies to avoid them.
• Confidently address and resolve Live-In Aide-related issues in housing management.

Who Should Attend

This webinar is designed for:

• Property Managers and Assistant Managers
• Compliance Specialists
• Occupancy and Leasing Staff
• HUD Housing Coordinators
• Affordable Housing Professionals
• Owners and Agents of HUD-Assisted Properties
• Anyone responsible for ensuring HUD compliance in housing management

Speaker(s)

Gwen Volk

Gwen Volk has worked in the affordable housing industry since 1983. She has been president and CEO of a Midwest property management company and chief compliance officer over a Dallas firm’s national portfolio. She has a Master’s degree in Business and is a Certified Property Manager through the Institute of Real Estate Management. Gwen holds certifications as a National Affordable Housing Professional – Executive Level, Specialist in Housing Credit Management, Housing Credit Certified Professional, Certified Professional of Occupancy, and in Fair Housing Compliance and has been a servant leader in the AHMAs, NAHMA and IREM throughout her career. Gwen is a nationally recognized expert in the tax credit, bond, HOME, and Section 8 programs and enjoys helping agents, owners, and managers make sense of it all.

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