Live Webinar

Responding To Disability Requests

Dec
05
01:00 PM ET / 12:00 PM CT / 11:00 AM MT / 10:00 AM PT
Duration: 60 minutes Speaker: Maria Pietroforte

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Hours
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ABOUT THE EVENT

Property managers need to be aware that there are extra protections for renters with a disability.  So, how do you respond to a request for a reasonable accommodation or modification? It is essential for you and your team to understand and abide by applicable federal, state and local fair housing laws; promote an equal housing opportunity for tenants; and run a compliant affordable community.

Learn how respond on a case-by-case basis and the do’s and don’ts for handling disability requests.  The concept of reasonable accommodation is a cornerstone of inclusivity and fairness. It ensures that individuals with disabilities have equal opportunities to enjoy where they live.

Learning Objectives

  • When can you request additional information
  • Differences between accommodation and modification
  • Process for recognizing and documenting requests
  • Understanding ADA
  • Dos and don’ts
  • How to be compliant

Who Should Attend

  • Managers
  • Assistant managers
  • Sales and leasing
  • Resident services
  • Compliance
  • Regional management
  • Maintenance supervisors
  • Training managers
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Maria Pietroforte

With three decades of expertise in multifamily, Maria Pietroforte offers a distinctive combination of leadership, foresight, and expertise. She has held influential positions as President of Tribute Properties, Move.com (Rentnet.com), Kettler, and E&S Ring, successfully elevating these companies to the forefront of their industries. Her achievements include establishing strong brand identities, fostering stellar reputations, and driving substantial revenue growth. Maria is renowned within the multifamily sector not only for her infectious positive energy but also for her unwavering commitment to prioritizing people. She specializes in transforming work environments into hubs where individuals are actively engaged, appreciate one another, and communicate openly, ultimately enhancing both performance and company culture. Maria holds a Bachelor of Science in Business Administration from Arizona State University. She boasts an impressive list of certifications, including Certified Property Manager, Certified Defense Property Manager, Advanced Facilitator, and NAAEI faculty member. Whether you require a charismatic keynote speaker, a dedicated strategic consultant, an enthusiastic trainer, or a seasoned marketing expert, I would be honored to offer my expertise and support to your endeavors!

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Kathi is a great trainer. I was informed on all the things I need to look at when doing my walk through and preparing for the inspection.

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