Fair Housing and Hoarding: A Complicated Relationship

Duration: 60 minutes Speaker: Doug Chasick

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Download link will be emailed for single user access with handouts. Available in 3-5 business days, after Live Event. Never Expires.
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ABOUT THE EVENT

How to Maintain Fair Housing Compliance While Managing Hoarding Issues?

Depending on which source you quote, between two and six percent of the US population-7,000,000 to 20,000,000 people -  suffer from hoarding disorder, which is listed in the DSM-5 and generally recognized as a disability under the Fair Housing Act. Ranging in severity from severe clutter to health and safety issues and animal hoarding, it is essential that multifamily professionals recognize and address hoarding situations as soon as possible. Add the number of people and resources needed as well as the fact that most people who hoard don’t think they have an issue and resolving hoarding situations is one of the most difficult and complex issues a manager must resolve.

Areas Covered

  • What exactly is Hoarding?
  • Clutter or Disability?
  • What to look for
  • Who should be involved in resolving?
  • Creating the plan to correct
  • Managing the plan to correct
  • Typical challenges encountered
  • “What if” list
  • Summary of best practices

Learning Objectives

  • Review fair housing compliance for reasonable accommodations.
  • Learn to distinguish between hoarding and poor housekeeping.
  • Review the health and safety issues arising from hoarding.
  • Why eviction is rarely the best initial response.
  • How to work with someone who has a hoarding disorder.
  • Identifying people and resources to assist in correcting the situation.
  • What to do and what not to do when correcting the situation

Who Should Attend

  • Community Manager/Director
  • Multi-site Manager (Area, Regional)
  • Marketing and Training Professionals

Handouts & Reference Material

A PDF copy of the presentation will be available for download along with a PDF Reference Guide containing resources
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Doug Chasick

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.

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Subjects: Fair Housing

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