{"id":875,"date":"2019-10-25T21:00:59","date_gmt":"2019-10-25T15:30:59","guid":{"rendered":"https:\/\/www.complianceprime.com\/blog\/?p=875"},"modified":"2024-03-22T17:43:36","modified_gmt":"2024-03-22T12:13:36","slug":"what-is-the-ada-interactive-process","status":"publish","type":"post","link":"https:\/\/www.complianceprime.com\/blog\/2019\/10\/25\/what-is-the-ada-interactive-process\/","title":{"rendered":"What is the ADA Interactive Process?"},"content":{"rendered":"<p><span style=\"font-weight: 400\">ADA stands for the Americans With Disabilities Act. The main purpose of the act is to require employers to accommodate their employees with disabilities reasonably. For this, the employers need to follow a six-step process known as the \u201cinteractive process\u201d. The process helps in reasonably accommodating the employees with disabilities with ease.\u00a0<\/span><\/p>\n<div style=\"color:#0E1851;margin-top:20px;font-size:28px;font-weight:bold;\">Related Webinars<\/div><div style=\"width:100%;height:auto;overflow:hidden;overflow-x:auto;margin:20px 0;\"><div style=\"width:calc(3 * 260px);\"><div style=\"width:250px;height:350px;background-color:#D2E0FF;background:url(https:\/\/www.complianceprime.com\/assets\/images\/wdt-back.png);background-repeat:no-repeat;background-size:cover;border-radius:10px;margin-right:10px;float:left;text-align:center;padding:25px 10px 0 10px;cursor:pointer;\" onclick=\"location.href='https:\/\/www.complianceprime.com\/details\/1797\/implementing-vawa-2026?utm_source=cp_blog'\"><img decoding=\"async\" style=\"width:135px;height:135px;border-radius:50%;border:2px solid #2B58B5;padding:3px;\" src=\"https:\/\/www.complianceprime.com\/image.php?src=https:\/\/www.complianceprime.com\/uploads\/img_upload\/1730478027_848f6772f5d6bdceb000.jpeg&w=200&h=200&zc=1&s=1\" alt=\"Speaker\"><div style=\"color:#0E1851;margin-top:5px;font-size:18px;font-weight:bold;line-height:22px;max-height:65px;overflow:hidden;\">Implementing VAWA on Site (2026 Updates & New HUD Forms)<\/div><div style=\"clear:both;\"><\/div><div style=\"margin:10px auto 0 auto;display:inline-block;\"><div style=\"width:20px;float:left;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" id=\"IconChangeColor\" height=\"16\" width=\"16\"><path d=\"M160 32V64H288V32C288 14.33 302.3 0 320 0C337.7 0 352 14.33 352 32V64H400C426.5 64 448 85.49 448 112V160H0V112C0 85.49 21.49 64 48 64H96V32C96 14.33 110.3 0 128 0C145.7 0 160 14.33 160 32zM0 192H448V464C448 490.5 426.5 512 400 512H48C21.49 512 0 490.5 0 464V192zM64 304C64 312.8 71.16 320 80 320H112C120.8 320 128 312.8 128 304V272C128 263.2 120.8 256 112 256H80C71.16 256 64 263.2 64 272V304zM192 304C192 312.8 199.2 320 208 320H240C248.8 320 256 312.8 256 304V272C256 263.2 248.8 256 240 256H208C199.2 256 192 263.2 192 272V304zM336 256C327.2 256 320 263.2 320 272V304C320 312.8 327.2 320 336 320H368C376.8 320 384 312.8 384 304V272C384 263.2 376.8 256 368 256H336zM64 432C64 440.8 71.16 448 80 448H112C120.8 448 128 440.8 128 432V400C128 391.2 120.8 384 112 384H80C71.16 384 64 391.2 64 400V432zM208 384C199.2 384 192 391.2 192 400V432C192 440.8 199.2 448 208 448H240C248.8 448 256 440.8 256 432V400C256 391.2 248.8 384 240 384H208zM320 432C320 440.8 327.2 448 336 448H368C376.8 448 384 440.8 384 432V400C384 391.2 376.8 384 368 384H336C327.2 384 320 391.2 320 400V432z\" id=\"mainIconPathAttribute\" stroke-width=\"1\" stroke=\"#ff0000\" filter=\"url(#shadow)\" fill=\"#FB0351\"><\/path><filter id=\"shadow\"><feDropShadow id=\"shadowValue\" stdDeviation=\".5\" dx=\"0\" dy=\"0\" flood-color=\"black\"><\/feDropShadow><\/filter><filter id=\"shadow\"><feDropShadow id=\"shadowValue\" stdDeviation=\".5\" dx=\"0\" dy=\"0\" flood-color=\"black\"><\/feDropShadow><\/filter><\/svg><\/div><div style=\"float:left;margin-left:5px;font-size:12px;font-weight:bold;color:#FB0351;\">May 27th 2026 @ 12:00 PM ET<\/div><div style=\"clear:both;\"><\/div><\/div><div style=\"font-size:12px;color:#2B58B5;margin-top:-10px;\"><strong>Speaker: <\/strong>Gwen Volk<\/div><div style=\"width:120px;text-transform:uppercase;font-size:12px;color:#FB0351;border:2px solid #FB0351;border-radius:30px;padding:1px 5px;margin:10px auto;\">Learn More<\/div><\/div><div style=\"width:250px;height:350px;background-color:#D2E0FF;background:url(https:\/\/www.complianceprime.com\/assets\/images\/wdt-back.png);background-repeat:no-repeat;background-size:cover;border-radius:10px;margin-right:10px;float:left;text-align:center;padding:25px 10px 0 10px;cursor:pointer;\" 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112V160H0V112C0 85.49 21.49 64 48 64H96V32C96 14.33 110.3 0 128 0C145.7 0 160 14.33 160 32zM0 192H448V464C448 490.5 426.5 512 400 512H48C21.49 512 0 490.5 0 464V192zM64 304C64 312.8 71.16 320 80 320H112C120.8 320 128 312.8 128 304V272C128 263.2 120.8 256 112 256H80C71.16 256 64 263.2 64 272V304zM192 304C192 312.8 199.2 320 208 320H240C248.8 320 256 312.8 256 304V272C256 263.2 248.8 256 240 256H208C199.2 256 192 263.2 192 272V304zM336 256C327.2 256 320 263.2 320 272V304C320 312.8 327.2 320 336 320H368C376.8 320 384 312.8 384 304V272C384 263.2 376.8 256 368 256H336zM64 432C64 440.8 71.16 448 80 448H112C120.8 448 128 440.8 128 432V400C128 391.2 120.8 384 112 384H80C71.16 384 64 391.2 64 400V432zM208 384C199.2 384 192 391.2 192 400V432C192 440.8 199.2 448 208 448H240C248.8 448 256 440.8 256 432V400C256 391.2 248.8 384 240 384H208zM320 432C320 440.8 327.2 448 336 448H368C376.8 448 384 440.8 384 432V400C384 391.2 376.8 384 368 384H336C327.2 384 320 391.2 320 400V432z\" 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auto;display:inline-block;\"><div style=\"width:20px;float:left;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" id=\"IconChangeColor\" height=\"16\" width=\"16\"><path d=\"M160 32V64H288V32C288 14.33 302.3 0 320 0C337.7 0 352 14.33 352 32V64H400C426.5 64 448 85.49 448 112V160H0V112C0 85.49 21.49 64 48 64H96V32C96 14.33 110.3 0 128 0C145.7 0 160 14.33 160 32zM0 192H448V464C448 490.5 426.5 512 400 512H48C21.49 512 0 490.5 0 464V192zM64 304C64 312.8 71.16 320 80 320H112C120.8 320 128 312.8 128 304V272C128 263.2 120.8 256 112 256H80C71.16 256 64 263.2 64 272V304zM192 304C192 312.8 199.2 320 208 320H240C248.8 320 256 312.8 256 304V272C256 263.2 248.8 256 240 256H208C199.2 256 192 263.2 192 272V304zM336 256C327.2 256 320 263.2 320 272V304C320 312.8 327.2 320 336 320H368C376.8 320 384 312.8 384 304V272C384 263.2 376.8 256 368 256H336zM64 432C64 440.8 71.16 448 80 448H112C120.8 448 128 440.8 128 432V400C128 391.2 120.8 384 112 384H80C71.16 384 64 391.2 64 400V432zM208 384C199.2 384 192 391.2 192 400V432C192 440.8 199.2 448 208 448H240C248.8 448 256 440.8 256 432V400C256 391.2 248.8 384 240 384H208zM320 432C320 440.8 327.2 448 336 448H368C376.8 448 384 440.8 384 432V400C384 391.2 376.8 384 368 384H336C327.2 384 320 391.2 320 400V432z\" id=\"mainIconPathAttribute\" stroke-width=\"1\" stroke=\"#ff0000\" filter=\"url(#shadow)\" fill=\"#FB0351\"><\/path><filter id=\"shadow\"><feDropShadow id=\"shadowValue\" stdDeviation=\".5\" dx=\"0\" dy=\"0\" flood-color=\"black\"><\/feDropShadow><\/filter><filter id=\"shadow\"><feDropShadow id=\"shadowValue\" stdDeviation=\".5\" dx=\"0\" dy=\"0\" flood-color=\"black\"><\/feDropShadow><\/filter><\/svg><\/div><div style=\"float:left;margin-left:5px;font-size:12px;font-weight:bold;color:#FB0351;\">Jun 10th 2026 @ 01:00 PM ET<\/div><div style=\"clear:both;\"><\/div><\/div><div style=\"font-size:12px;color:#2B58B5;margin-top:-10px;\"><strong>Speaker: <\/strong>Doug Chasick<\/div><div style=\"width:120px;text-transform:uppercase;font-size:12px;color:#FB0351;border:2px solid #FB0351;border-radius:30px;padding:1px 5px;margin:10px auto;\">Learn More<\/div><\/div><\/div><\/div>\n<p><span style=\"font-weight: 400\">The six steps of the interactive process are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Analyzing the job and determining its essential functions.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Identifying job-related limitations and restrictions.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Identifying possible accommodations for disabled employees.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Assessing the feasibility of providing accommodations.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Implementing the most appropriate accommodation.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Determining the effectiveness of the accommodation by regularly monitoring and following up with those involved in the process.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">A process shall be effective only when the result of each step is properly documented.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The <\/span><a href=\"https:\/\/www.complianceprime.com\/details\/365\/Navigating-ADA-Interactive-Process\"><span style=\"font-weight: 400\">interactive process<\/span><\/a><span style=\"font-weight: 400\"> is mandatory for all the employers and is triggered when the employee or his or her representative give notice to the management regarding the person\u2019s disabilities and the desire for an accommodation. There are a few guidelines that an employer must go through for better implementation of the process.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Explore all the options of accommodation in good faith- the main purpose of searching the accommodation is to allow the <\/span><a href=\"https:\/\/www.complianceprime.com\/blog\/2019\/09\/18\/discrimination-on-the-basis-of-disability-at-the-workplace\/\"><span style=\"font-weight: 400\">disabled employee<\/span><\/a><span style=\"font-weight: 400\"> to perform his or her job effectively. Therefore, employers must explore all the options in good faith, which shall be beneficial for employees as well as employers.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Direct communication with the disabled employees- an employer must communicate directly with the employee regarding the essential information and no one should delay or obstruct the communication process. Information can include the medical condition of the employee.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u00a0Demonstrate cooperative and good behavior- cooperative and good behavior includes making the process easy for employees or providing help in the documenting process. Employees to show good faith can take out some time to deal with such issues and train the relevant supervisors to be cooperative towards such special needs employees. Lastly, they can respond promptly to the request of the employees for providing suitable accommodation. All these good behavior shall build in faith in the employees.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Employers must identify the barriers to job performance and consult the same with the disabled employee. Both the parties can work on the issue together and discover the precise limitations and types of accommodations that would be the most effective.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Therefore, the whole process is built and revolves around the employees to provide them maximum support and comfort. Employers must take no accommodation decision without consulting the employees. If an employer does not act in good faith and fails to provide the disabled employee proper accommodation then he shall be ready to face the consequences and the employees can recover damages from such employers. And if the employer engages in the interactive process in good faith then he shall be considered immune from the whole damages. But understanding or reading the intentions of the employer can be a tricky affair.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">The ADA act protects disabled employees from any damages and ensures to provide a better job or accommodation for effective results and performance.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ADA stands for the Americans With Disabilities Act. The main purpose of the act is to require employers to accommodate their employees with disabilities reasonably. For this, the employers need&hellip;<\/p>\n","protected":false},"author":4,"featured_media":876,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4],"tags":[74],"class_list":["post-875","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hr-blog","tag-interactive-process"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/posts\/875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/comments?post=875"}],"version-history":[{"count":1,"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/posts\/875\/revisions"}],"predecessor-version":[{"id":4923,"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/posts\/875\/revisions\/4923"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/media\/876"}],"wp:attachment":[{"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/media?parent=875"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/categories?post=875"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.complianceprime.com\/blog\/wp-json\/wp\/v2\/tags?post=875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}